Zach Piotrowski
Zach Piotrowski at Ken Ganley Kia Mentor
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Zach Piotrowski | Page 9

Service Advisor

Ken Ganley Kia Mentor

9090 Mentor Avenue
Mentor, OH 44060

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4.8
94 Reviews

Dealership Experience

2 yrs, 11 mos

Industry Experience

6 yrs, 6 mos

4.8

94 Reviews

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94 Reviews of Zach Piotrowski

January 25, 2023

Dealership Rating
Employee Rating

Was greeted promptly on arrival by Zach. He was very courteous and explained everything that needed to be done. More

by Laurel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 27, 2023

Ken Ganley Kia Mentor responded

Hi Laurel, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. We can't wait to see you again, have a great day.

January 25, 2023

Dealership Rating
Employee Rating

Greeted promply by courteous staff. Service department very efficient and helpful, always going above and beyond in the care of my car. More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 27, 2023

Ken Ganley Kia Mentor responded

Hi George, thank you so much for your positive comments about Ken Ganley Kia Mentor! If you have any further questions, please give us a call. We're always happy to help!

January 12, 2023

Dealership Rating
Employee Rating

My Salesman was Shaun Savage the minute I walked into Kia seeing his bright smile welcome me and my lady with open arms was nothing but amazing I knew for a fact I was giving him a sale at that moment throug More

by Jayla Dunn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 12, 2023

Jayla Dunn responded

Thank you for everything 😌❤️ My Salesman was Shaun Savage the minute I walked into Kia seeing his bright smile welcome me and my lady with open arms was nothing but amazing I knew for a fact I was giving him a sale at that moment throughout my visit he made me feel welcome and his team make sure I got out there in a timely manner less than 3 hours max and satisfied ‼️ they kept working for me to have the best service provided I recommend Kia in mentor Ohio and definitely take a ride to see Shaun 😌

January 05, 2023

Dealership Rating
Employee Rating

Very pleasant experience with out ant pressure to purchase anything you did not want . Many options were explained but there was not any pressure in purchasing. More

by 03gramps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2023

Ken Ganley Kia Mentor responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Mentor! We look forward to your next visit! Take care!

January 04, 2023

Dealership Rating
Employee Rating

Straightforward experience through the entire process. Estimated price on work was correct, texting throughout process was convenient and I was able to pay my bill before coming to get my car. More

by NThoren205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 06, 2023

Ken Ganley Kia Mentor responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

December 23, 2022

Dealership Rating
Employee Rating

Great service. Will recommend to a friend. Was done when they said they would be . They were very courteous and helpful More

by dannydurf58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Ferris

Dec 26, 2022

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 19, 2022

Dealership Rating
Employee Rating

The service department was was a whole lot better than the old owner ship's service. I'm impressed with there attentiveness and when said it would be completed, believed it or not, it was, awesome. Ty More

by Mw
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Dec 21, 2022

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 12, 2022

Dealership Rating
Employee Rating

Everyone there was really nice. It didn’t take that long for them to get my service finished. And they have comfy couches in the waiting room and a TV to watch. More

by dmhalko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 14, 2022

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

May 06, 2022

Dealership Rating
Employee Rating

When I first walked into the showroom, I was distraught over the issues I was having with my current vehicle. Sam and his manager spent a lot of their time and energy to make sure I was completely happy! W More

by Jarrod Burns
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 08, 2022

Ken Ganley Kia Mentor responded

Hi Jarrod, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Mentor! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 19, 2022

Dealership Rating
Employee Rating

Your dealership sucks ! Bring back mentor kia!! I liked mentor kia!! 80 bucks for 2 wiper blades is ridiculous and 7 bucks to put then on is crazy!! Won't be back!! More

by JENNDRAGOLIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Chelsey Padula, Erica Hughes, Michael Ross , Christina Walters

Mar 22, 2022

Ken Ganley Kia Mentor responded

We are sorry you had a poor experience. Please reach out to our service manager, Tim Gough (440) 953-1000.

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