Zach Rhine
Zach Rhine at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
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Zach Rhine | Page 2

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.8
102 Reviews
4.8

102 Reviews

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102 Reviews of Zach Rhine

May 10, 2024

Dealership Rating
Employee Rating

Excellent Work, and Very Nice Staff to work with! ! Will return again soon. Thank You for Great Jobs- Woods!! Frank Lovett More

by flovegeol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Balderas, Bryan Stanley

May 13, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Frank, for your kind words and for choosing James Wood Chevrolet Buick GMC Decatur! We are delighted to hear that you had an excellent experience with our team. We look forward to your next visit with us. Safe travels! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

May 10, 2024

Dealership Rating
Employee Rating

First class and the best around. Very professional only place I buy our families behicles More

by kory5
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
May 13, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Kory, for the kind words! We are thrilled to be your go-to choice for vehicles for your family. We appreciate your loyalty and look forward to serving you for many years to come. Safe travels from all of us at James Wood Chevrolet Buick GMC Decatur! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 03, 2024

Dealership Rating
Employee Rating

Always a great experience and as always Zach very helpful and great communication regarding the progress of our vehicle. More

by ptittor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Krystal Gipson

May 06, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you very much for taking the time to leave us a great review! I am pleased to hear about your great experience at James Wood Chevrolet Buick GMC Decatur! If there is anything else I can do for you, please feel free to give me a call. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

May 03, 2024

Dealership Rating
Employee Rating

My service manager Sean always does a great job taking care of me. Even when he is out, the rest of the team is amazing. Also, the ladies taking payment are top notch... More

by SHAUNDavie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for this great review! I'm happy to hear that Sean took care of you! He is a great asset and I appreciate all that he does. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

May 03, 2024

Dealership Rating
Employee Rating

Overall great experience. Communication was excellent. Zach my service advisor was very professional and courteous. More

by JAMESWDURHAM99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Martinez, Sam Lara

May 06, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to write this review. I am pleased to hear that Zach was able to provide an efficient and overall positive experience. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

May 02, 2024

Dealership Rating
Employee Rating

Has great service and works to solve any issues and question you would have about the issue More

by TRAVISJONES543
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 03, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

We appreciate you working with our service department to keep your vehicle in tip-top shape, Travis. Please don't hesitate to call if we can help with anything at all. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

April 29, 2024

Dealership Rating
Employee Rating

I had scheduled service for an oil change. I asked Zach Rhine to advise if any other services were needed during the visit. Zach Rhine stayed in contact with me. More

by BAMAMOM15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rocco Rotundo

May 02, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for providing this amazing feedback! Our team really appreciates your comments and I hope that you will visit us again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

April 27, 2024

Dealership Rating
Employee Rating

Very through with there work. prompt,courteous, goes beyond there job,to make sure your satisfied with your vehicle.Job well done. More

by CATMARKHAM15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to leave us such a great review! I appreciate every hard-working member of our service team, and I am thrilled to know that they went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact me directly! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

April 27, 2024

Dealership Rating
Employee Rating

Staff members were very courteous It was a job well done Left my truck cleaner than brought More

by robert68053
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Jezierski

Apr 30, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I appreciate you for taking the time to give our dealership such an excellent star rating. It helps me to know that we are meeting the needs of our customers. If there is anything else that I can do to help you with regard to your vehicle, please feel free to let me know. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

April 26, 2024

Dealership Rating
Employee Rating

James Wood Motors has a great focus on the customer service experience, from helpful service advisors, to the competent and proficient mechanics, to the nice and clean waiting area, and all the way to More

by mudeer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 29, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for visiting our service department and for leaving the kind words, Mudeer. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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