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CarSquad

Katy, TX

4.8
820 Reviews
Call Dealership (833) 756-3103

23502 Katy Fwy

Katy, TX

77494

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820 Reviews of CarSquad

February 04, 2023

The place has just opened and there are some kinks to work out. However, Theo was a delight. We came in looking for cars we found online and we’re very pleased that we found many options. Theo gave great More

by Mmperez29
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Auvyon (Theo) Boyd, Bryan Callis, Calvin White
Report | Print
Feb 05, 2023 -

CarSquad responded

Dear Mmperez29, Thank you so much for your business! It is great to hear that your visit with us earned a 4-star rating! We love hearing from you and knowing that you enjoyed your car buying experience with Theo. We hope you felt like part of the family during your visit! On behalf of your friends here at CarSquad, we look forward to helping you in any way we can to enjoy your new ride! Your CarSquad Customer Care Team - Al

Helpful
February 03, 2023

Great experience! Very nice customer service, salespeople were very friendly and professional. we love the car More

by Farah Shah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Muhammad Umer, Saif Rehman
Report | Print
Feb 03, 2023 -

CarSquad responded

Dear Farah, We are so happy we could provide you with a great car buying experience! We love hearing that you received amazing customer service from our sales team. We hope you felt like part of the family during your visit! On behalf of your friends here at CarSquad, we look forward to helping you in any way we can to enjoy your new ride! Your CarSquad Customer Care Team – Al

Helpful
February 03, 2023

Theo was great! If you need a truck or anything he’s your guy. Great service More

by Wendellmosley1965
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernest (Ernie) Trevino, Auvyon (Theo) Boyd, Bryan Callis
Report | Print
Feb 04, 2023 -

CarSquad responded

Dear Wendellmosley1965, Thank you so much for your 5-star review! We appreciate your time and the extra effort it takes to provide your feedback. We love hearing from you and knowing that you enjoyed your car buying experience with Theo. We hope you felt like part of the family during your visit! Thank you for your business and for choosing CarSquad as your Used Car Destination! Your CarSquad Customer Care Team – Al

Helpful
February 03, 2023

Dealership was fantastic! ! Highly recommend Ashley and Car Squad!!! Great place to shop!!!!!!! We love our Tesla Model 3!!! More

by jessicarun18926
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Madrigal
Report | Print
Feb 03, 2023 -

CarSquad responded

Dear jessicarun18926, Thank you very much for your 5-star rating! We appreciate your time and the extra effort it takes to provide your feedback. We strive for 100% satisfaction, and it is great to see you had a fantastic car buying experience with Ashley at CarSquad. Thank you for your business and for choosing CarSquad as your used car destination! Your CarSquad Customer Service Team: Al

Helpful
February 03, 2023

I was very impressed with Carsquad’s inventory, service, and personnel. I would highly recommend Carsquad for anyone in the market for a used car. More

by PmorrisPM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Mirza, Patrick (Kenzie) Mckenzie
Report | Print
Feb 04, 2023 -

CarSquad responded

Dear PmorrisPM, Thank you so much for your business! It is great to hear that your visit with us earned a 5-star rating! It is also great to know that it is an experience you would recommend to others as well. We love hearing from you and knowing that you enjoyed your car buying experience with our team. We hope you felt like part of the family during your visit! On behalf of your friends here at CarSquad, we look forward to helping you in any way we can to enjoy your new ride! Your CarSquad Customer Care Team - Al

Helpful
February 02, 2023

Came to CarSquad to look at and hopefully purchase a used vehicle. Jose Cruz was my sales representative and he was amazing, he was super helpful finding cars that met my criteria for size, miles, price and More

by Crym301
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jose Cruz, Bryan Callis
Report | Print
Feb 03, 2023 -

CarSquad responded

Dear Crym301, We just wanted to let you know how much you are appreciated, by CarSquad, for your awesome review. We realize the time and the effort required for such a thoughtful deed, and we certainly do not want you to think it went unnoticed. We are thrilled to hear that you enjoyed your experience with Jose and Bryan, and we hope you felt like part of the family during your visit to our Katy location. Thank you for your business and for choosing CarSquad as your used car destination! Miles of smiles and safe travels to you and yours! Your CarSquad Customer Care Team – Al

Helpful
February 02, 2023

Really enjoyed the process of buying my son a car. Haider, our salesman was extremely polite and assisted us above and beyond. The process was simple and stress free. I highly recommend CarSquad to a More

by bradturpin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Haider Aljumaili, Calvin White
Report | Print
Feb 03, 2023 -

CarSquad responded

Dear bradturpin, Thank you for taking the time to share your comments and feelings about your recent car purchase at CarSquad in Katy and recognize our valuable team members like Haider who go above and beyond to meet our clients’ needs. Thank you also for the 5-star review. We are glad that you enjoyed our ‘no pressure’ sales process, and that you received excellent service from our team. We hope you enjoy your new vehicle and look forward to working with you for many years to come. Your CarSquad Customer Care Team – Al

Helpful
February 02, 2023

Buddha and the financial team were fantastic throughout the whole process. I have a unique situation which they were very accommodate for. I will definitely be recommending anyone who is in the market fo More

by B.mctavish
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Mirza, Emiguel (Mikey) Rodriguez
Report | Print
Feb 03, 2023 -

CarSquad responded

Dear B.mctavish, Thank you so much for your business! It is great to hear that your visit with us earned a 5-star rating! It is also great to know that it is an experience you would recommend to others as well. We love hearing from you and knowing that you enjoyed your car buying experience with Buddha and our finance team. We hope you felt like part of the family during your visit! On behalf of your friends here at CarSquad, we look forward to helping you in any way we can to enjoy your new ride! Your CarSquad Customer Care Team - Al

Helpful
February 01, 2023

Amazing staff! The transaction from start to finish was one of the easiest car buying processes I have experienced ! Thanks car squad! More

by shellilaake
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Redmond, Jeffrey Yates, Bryan Callis
Report | Print
Feb 02, 2023 -

CarSquad responded

Dear shellilaake, Thank you so much for taking the time to write a review and rate your experience with our staff at CarSquad. We really appreciate the feedback. We are so glad that you experienced a smooth and easy process. Your satisfaction and your business mean a lot to us. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. Thank you for choosing CarSquad as your used car destination! Your CarSquad Customer Care Team – Al

Helpful
February 01, 2023

Buying my new car from CarSquad was a great experience. Patrick and Massi were low pressure, knowledgeable, kept me informed of next steps and finance was quick and easy! More

by Vanesa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Masi Seddiqy, Bryan Callis, Patrick (Kenzie) Mckenzie, Albert Anzaldua
Report | Print
Feb 02, 2023 -

CarSquad responded

Dear Vanesa, We are delighted to hear that you enjoyed your car buying experience with Patrick and Masi, and hope that you felt part of the family while visiting our Katy, Texas location. We are so glad that you experienced our ‘no pressure’ sales process, and that you received excellent, professional service from our CarSquad team. We hope you enjoy your new vehicle and look forward to working with you for many years to come. Your CarSquad Customer Care Team – Al

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