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Ideal Hyundai Buick GMC
Frederick, MD
1,548 Reviews
Welcome to Ideal Buick GMC Hyundai in Frederick, MD. We look forward to earning your business. As your new, certified and used car dealer, excellent customer service, a friendly environment and a great selection is what you can expect. We are a Frederick auto service and parts center, staffed with certified professionals who are here to help you. Plus, our GMC dealership wants you to feel the experience of our Buick and Hyundai cars or any GMC models you love. Thank you for your interest. Whether you live in Frederick or Hagerstown, or any nearby town, we look forward to granting all your wishes for a new or used car.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,548 reviews
Verified Customer
Helpful May 20, 2023
I was lied to multiple times. Horrible way to treat a customer. They thought I wouldn't notice. This salesman told me the warranty included multiple things and I came to find it d Horrible way to treat a customer. They thought I wouldn't notice. This salesman told me the warranty included multiple things and I came to find it did not. He was extremely unprofessional. He showed me the wrong carfax for a different vehicle, and told me I would get two keys but there was only one. He also was NOT transparent about the pricing of the vehicle. He lied from the start saying certain fees are not adjustable, but they were in fact adjustable. ALSO, I had to wait HOURS for them to finish up just to find out they lied to me about several things. Horrible salesman. DO NOT GO TO DAN PAINTER IF YOU VISIT THIS DEALERSHIP. He wasted an entire day of my time and ruined my car buying experience. I walked away from a car I really wanted because I refuse to do business with a dealership that lacks integrity and lies to their customers. It's a no from me. More
by LookingForAnHONESTSalesMan
Employees Worked With
May 20, 2023
Very efficient and attentive to us. Roy was very nice to work with. He went out of his way to accommodate us. Roy was very nice to work with. He went out of his way to accommodate us. More
by cjwinpa
Employees Worked With
Other Employees :
Sadie Finneyfrock
May 16, 2023
This was the 5th car that we have purchased from Ideal Hyundai. This was by far the best experience that we had. Roy was exceptional along with Shawn. I will be back. Hyundai. This was by far the best experience that we had. Roy was exceptional along with Shawn. I will be back. More
by dedwards9357
May 13, 2023
Super clear on terms…negotiation was respectful and done fairly…communication back and forth was excellent…went above and beyond to service the sale…I have already recommended people buy here fairly…communication back and forth was excellent…went above and beyond to service the sale…I have already recommended people buy here More
by tkbisac
Employees Worked With
Other Employees :
Don’t remember his name …finance guy was super professional and Informative
May 12, 2023
Great experience buying/leasing in every regard. Dan had the car we wanted all prepped and ready for us to drive. Even better, he continued to follow up and checking on our progress. Dan had the car we wanted all prepped and ready for us to drive. Even better, he continued to follow up and checking on our progress. More
by brucelapham
May 12, 2023
Super helpful in a timely manner — Was able to answer all the questions we had and the dealers took their time to explain all the options possible. It did not feel like we were rushed at all and they made th the questions we had and the dealers took their time to explain all the options possible. It did not feel like we were rushed at all and they made this process super easy. More
by mekhala
May 12, 2023
Sadie is AMAZING She is a knowledgeable, friendly and no pressure saleswoman that will go above and beyond to make your deal happen. We absolutely loved working with her and she’s definitely got our busines pressure saleswoman that will go above and beyond to make your deal happen. We absolutely loved working with her and she’s definitely got our business forever!! Thanks Sadie! We love you! More
by abpumphrey
Employees Worked With
Sadie Finneyfrock
May 12, 2023
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by aminmohseni
Employees Worked With
