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Joseph Buick GMC

Cincinnati, OH

Overview
Employees
Reviews
Vehicles
4.5
233 Reviews
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8700 Colerain Avenue

Cincinnati, OH

45251

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Showing 233 reviews

March 16, 2024

Service was on time and my concerns were addressed. I was advised what to ask for on next appointment. More

by BMARDIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Fryman
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Mar 16, 2024 -

Joseph Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joseph Buick GMC.

Helpful
March 16, 2024

SERVICE WAS ON TIME AND TAKEN CARE OF. EMPLOYEES ARE ALWAYS FRIENDLY AND COURTEOUS AND RESOLVE MY PROBLEMS. More

by EMANIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SERVICE DEPT
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Mar 17, 2024 -

Joseph Buick GMC responded

Thank you for choosing Joseph Buick GMC. Your service feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Helpful
March 16, 2024

Always pleasant and professional . tech technician did service requested, but tire pressure was not equal in all tires. More

by jhulley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
do not recall
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Mar 19, 2024 -

Joseph Buick GMC responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Helpful
March 15, 2024

The service was on time and my concerns were addressed. Associate was courteous and polite. More

by MISTLER42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry
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Mar 15, 2024 -

Joseph Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joseph Buick GMC!

Helpful
March 15, 2024

I have bought 6 cars at least from the Joseph Family over the years and EVERY single time it’s been a very friendly,easy, no pressure experience!!! Steve and the guys and girls there are extremely helpful an More

by ARTFEHR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Super Excellent!!!, Phil Dorger
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Mar 16, 2024 -

Joseph Buick GMC responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Steve and our team! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

Helpful
March 14, 2024

Great job. Car seems to be ok. I needed a loaner and it was a nice clean car More

by MKIRSCHNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
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Mar 15, 2024 -

Joseph Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Helpful
March 14, 2024

Came an hour early for my scheduled appointment. Absolutely no problems. Hooked me up with what I was looking for, test drove, talked, and purchased. AWESOME experience. Definitely be back. More

by TOBY.WALSMAN
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Dorger
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Mar 14, 2024 -

Joseph Buick GMC responded

Toby, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Helpful
March 13, 2024

The servicemen are always informative, seemingly caring and resolve my issues everytime. This location has one of the most best waiting areas with complimentary snacks and beverages for customers. All arou More

by EMAILFENNELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Dorger
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Mar 13, 2024 -

Joseph Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Helpful
March 13, 2024

As always they put the customer first. The sales manager and finance manager are the best! Chris and Patrick are so great. I just referred a friend! More

by NEPHEWLAURA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Shelton sales and Patrick in finance.
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Mar 13, 2024 -

Joseph Buick GMC responded

Laura, Thank you for sharing your experience with us! We're happy to hear it went well working with Chris and Patrick and truly appreciate your feedback!

Helpful
March 12, 2024

No wait, pulled right in. I was early and still no problem. Courteous, and knowledgeable. More

by d.ruffin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department and I don't remember his name
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Mar 12, 2024 -

Joseph Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joseph Buick GMC!

Helpful
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