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Lake Norman Chrysler Dodge Jeep Ram

Cornelius, NC

4.6
4,740 Reviews
Lake Norman Chrysler Dodge Jeep Ram is an award-winning dealership with the best selection of inventory in the Carolinas! Lake Norman CDJR has been awarded the Customer 1st Award for Excellence each year from Stellantis, as well as being name TIME Dealer of the Year, and has been named a Carfax and Cargurus Top-Rated Dealer, in addition to earning DealerRater Dealer of the Year and their Consumer Satisfaction Award multiple years running. For the best selection, best prices and best service...Why Go Anywhere Else?
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20700 Torrence Chapel Rd

Cornelius, NC

28031

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Showing 4,740 reviews

May 02, 2024

Excellent customer service! Super attentive to customer needs and experience. Appearance and cleanliness of the facilities are excellent. More

by Greg
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Brandon
May 01, 2024

Maggie was Wonderfull, she went above and beyond helping us find the right van for our needs. Highly recommended 👍🏻 More

by DC garage door services
Recommend Dealer
Yes
Employees Worked With
Maggie Carrigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2024

VERY PLEASED WITH SERVICE AND WITH PERSONEL AT LAKE NORMAN. THEY DID A GREAT JOB OF SERVICING MY FORD TRUCK AND KEEEPING ME INFORMED OF ANY PROBLEMS THAT MIGHT COME UP. I WILL LET THEM DO ALL OF MY SER More

by XEASYRIDERX
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
JOSHUA
May 02, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hello, your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge and we hope to see you again soon!

April 27, 2024

An amazing team! I was traveling with my family when we had issues with the DEF system. With only 50 miles remaining before shutdown we visited this location. The ser More

by WolfpackClark7
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Nick Guidi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge and we hope to see you again soon!

April 26, 2024

Helpful and correspondent. Answered any questions I had, and walked me through the purchase process. More

by erikcargo43
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maggie Carrigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cauble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Finneran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge and we hope to see you again soon!

April 22, 2024

Lake Norman Dodge has always been extremely efficient. This time was no exception. The only thing I can say is $79.00 air filter replacement for a $20.00 filter is a bit over the top. More

by roberthwhaleyiii
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Andrew Maw
Apr 25, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, thank you for taking the time to leave us feedback about your experience with us. Please contact us at (704) 896-3800 so we can work with you to make this right.

April 19, 2024

Joshua was extremely knowledgeable and helpful. I would recommend this dealership for any Jeep service. More

by Beth
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Joshua - 5 stars
Apr 21, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi Beth, we're happy you found our staff to be so supportive during your experience here at Lake Norman Chrysler Jeep Dodge. Thanks for the recommendation, and have an amazing day!

April 17, 2024

Maggie is the best in helping you and understanding YOUR NEEDS. Go by and ask for MAGGIE you won’t be disappointed. More

by Rmgjones
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maggie Carrigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge and we hope to see you again soon!

April 16, 2024

Took my Jeep in to repair an oil leak. The repair was effective, but pretty slow. My vehicle was in the shop from Tuesday thru Friday. The primary reason for my low rating is the total More

by KM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dane Sonnenberg
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi Km, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Unfortunately, we were unable to find you in our system with the information provided. We would like the opportunity to find out how we can better assist you. If you are willing, please contact our customer relations manager Claudia Soto at (704) 896-3811 or csoto@parksautogroup.com

April 16, 2024

This last visit was good. The new service center appears to be on the ball!! More

by donna3267
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Sonnenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge and we hope to see you again soon!

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