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Santa Cruz Toyota
Capitola, CA
688 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you.
Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day.
Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage.
Please Contact Us should you have any questions. Thank you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
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Showing 688 reviews
August 16, 2025
Great communication! Excellent service! Mark is a very reliable customer support agent. He takes care of his customer very well. Excellent service! Mark is a very reliable customer support agent. He takes care of his customer very well. More
by norihisa
Verified CustomerEmployees Worked With
Mark Schultz
August 14, 2025
We have just started using SC Toyota and we have found that all Toyota dealerships provide exceptional service. We had a Sienna for 15 years (250k+) and now have a RAV4. The overall quality of both the ca that all Toyota dealerships provide exceptional service. We had a Sienna for 15 years (250k+) and now have a RAV4. The overall quality of both the cars and support is top notch. More
by Ron Tjeerdema
Employees Worked With
Mark Maciel
August 13, 2025
Everyone was professional. From scheduling my appointment to pricing. Upon arriving they took care of me even though I was early. Great service would go back to get work done. From scheduling my appointment to pricing. Upon arriving they took care of me even though I was early. Great service would go back to get work done. More
by Gonzalo7_91
August 12, 2025
Pablo and the team did a great job diagnosing the issues and did a great job resolving them in a timely manner Thank you so very much I appreciate all that they did and did a great job resolving them in a timely manner Thank you so very much I appreciate all that they did More
by Greg Palmer
Employees Worked With
Pablo Garcia
August 12, 2025
Last time I came in, there was rat poop in my a/c unit. The dealer recommended I put in a cage and replace my ac filter so I did. When I took my car in a few days ago, I had the exact same issue. The deale The dealer recommended I put in a cage and replace my ac filter so I did. When I took my car in a few days ago, I had the exact same issue. The dealer then told me there are other ways the rats can get in so I paid $1,000 for a cage for nothing. They also then recommended I clean out my a/c unit, which was not done the first time, which means I was likely breathing rat feces for months. When recommending the cage, they should have told me that there are other ways rats can get in so it might help slow them down, but it will likely not stop them. It felt like the dealer was more concerned with getting my money than actually helping me. More
by toyotareview
Employees Worked With
Not sure, I had an issue with the people I worked with last time, not any of these people
