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Rivard Royall GMC

Memphis, TN

Overview
Employees
Reviews
Vehicles
4.7
20 Reviews
Located just under 15 minutes northeast of Memphis International Airport, Rivard-Royall GMC proudly serves the Memphis, Collierville, and Southaven areas. Our dealership offers an extensive selection of new GMC vehicles and a wide variety of pre owned vehicles. As the #2 GMC store in the country, Rivard is always striving for excellence!
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2621 South Mendenhall Road

Memphis, TN

38115

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Showing 20 reviews

October 07, 2025

Jamie made this the easiest vehicle purchase ever. He worked tirelessly to find the vehicle I wanted and was the most professional and friendly salesman I’ve even encountered. I’ve already referred hi More

by JR Trevino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Diltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2025 -

Rivard Royall GMC responded

Thank you for sharing such an awesome review! We’re thrilled to hear that Jamie delivered a 10/10 experience and helped make your purchase so easy and enjoyable. He truly goes above and beyond for his customers, and we’ll be sure to share your kind words with him. We appreciate your referrals and look forward to helping your wife find the perfect vehicle as well. Thanks for choosing Rivard-Royall GMC!

October 06, 2025

Very knowledgeable. All of our questions were answered thoroughly and Jarvis was the perfect salesman who made the process very enjoyable. More

by bradbirkedahl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarvis Harden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2025 -

Rivard Royall GMC responded

Thank you for the great feedback! We’re happy to hear that Jarvis made your experience enjoyable and took the time to answer all your questions thoroughly. He truly takes pride in helping each customer find the right vehicle. We appreciate you choosing Rivard-Royall GMC and hope you’re loving your new ride!

October 04, 2025

Edward was the best. Answered all questions and concerns timely and was a true professional throughout the process. Would definitely recommend them. More

by jason.gordon16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2025 -

Rivard Royall GMC responded

Thank you for the kind words! We’re so glad to hear that Edward provided a professional and attentive experience, answering all your questions and concerns along the way. We truly appreciate your recommendation and thank you for choosing Rivard-Royall GMC!

October 02, 2025

The whole process was great. Austin answered all my questions or got me the answers I needed. The whole staff was very pleasant and worked to make sure I got the deal I needed. V More

by tommychapman921
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Locke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2025 -

Rivard Royall GMC responded

Thank you for sharing your experience! We’re so glad to hear that Austin and the rest of our team provided a smooth, professional, and helpful experience from start to finish. We appreciate your kind words and thank you for choosing Rivard-Royall GMC!

October 02, 2025

My experience with Rivard Royall GMC was better than AWESOME. The customer service was absolutely Stellar!!!!! That have definitely earned my respect, trust and continued business. More

by werkhouzeent
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Royall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarvis Harden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2025 -

Rivard Royall GMC responded

Wow — thank you for the amazing feedback! We’re thrilled to hear your experience was “better than awesome” and that our team earned your trust and continued business. We truly appreciate your support and look forward to serving you again here at Rivard-Royall GMC!

September 28, 2025

Reward Royal GMC, very nice company to work with. Especially Derrick Oat and his team they are awesome. they work hard for me to find my new 2026 GMC and make the things happen in no time. Also the a More

by Vish7726
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2025 -

Rivard Royall GMC responded

Thank you for the incredible review! We’re thrilled to hear that Derrick Oats and our team made your experience smooth, fast, and enjoyable — and helped you get your dream 2026 GMC! We truly appreciate your five-star feedback and your recommendation. Enjoy your new vehicle, and thank you for choosing Rivard-Royall GMC!

September 25, 2025

Laura Fisher was professional, polite, attentive, informative. Her customer service skills was very efficient and met my needs. More

by NOEMAIL23
Recommend Dealer
Yes
Employees Worked With
Laura Fisher
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Sep 26, 2025 -

Rivard Royall GMC responded

Thank you for taking the time to share your experience! We’re thrilled to hear that Laura provided you with professional, attentive, and efficient service. We truly value your feedback and look forward to serving you again in the future.

September 06, 2025

Jarvis was an amazing salesman to work with! He made sure that I was happy with everything and I love my new Yukon!! More

by lauraloo2552
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarvis Harden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Locke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2025 -

Rivard Royall GMC responded

Thank you for your kind words! We’re thrilled to hear that Jarvis made your experience such a great one and ensured you were completely happy with your purchase. Congratulations on your new Yukon — we’re glad you love it! Welcome to the Rivard-Royall GMC family, and we look forward to being here for you down the road.

September 06, 2025

The staff was very professional, courteous and informative caring for my vehicle which needed a oil change. More

by ELROYPOAG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Fisher
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Sep 06, 2025 -

Rivard Royall GMC responded

Elroy, thank you for sharing your experience with us! We’re glad to hear our team was able to provide you with professional, courteous, and informative service during your oil change. Taking great care of our customers and their vehicles is always our top priority. We appreciate your trust in us and look forward to serving you again.

September 04, 2025

Awesome experience. recommend these people for your car buying experience really take care of you More

by bjeter18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2025 -

Rivard Royall GMC responded

Thank you for the wonderful recommendation! We’re so glad you had an awesome experience with our team. Taking care of our customers is what we pride ourselves on, and it means a lot to know we delivered that for you. We appreciate your support and look forward to helping you again in the future!

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