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Jay Buick GMC
Bedford, OH
198 Reviews
Welcome to Jay Buick GMC, conveniently located on the Bedford Automile, near Broadway Ave on Rockside Rd. As one of the last family owned dealerships in the Greater Cleveland area, Jay Buick GMC has consistently offered the best deals on New Buick Vehicles, New GMC Trucks & Used Cars in Cleveland & the Bedford area for more than 50 years! At Jay Buick GMC, we know our business; we excel at customer service, & we'll continue our tradition of offering you the best new Buick, GMC, & used car deals in Cleveland. Stop by Jay Buick GMC & find out what makes us the preferred Buick GMC Dealership in Cleveland, Parma, & Bedford!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 198 reviews
October 27, 2025
I was well satisfied with my sales person and I would highly recommend all of my friends to Michael Croom!💕 highly recommend all of my friends to Michael Croom!💕 More
by dianehancock1960
Verified CustomerEmployees Worked With
October 27, 2025
Great service and well appreciated Always be glad to come to get my car service!👍🏿 come to get my car service!👍🏿 More
by EDNA46071
October 26, 2025
This was a great smooth experience with no complications. Sean our sales rep went above and beyond to make sure we got everything we needed. Go see Sean at Jay Buick, he'll take care of you. Sean our sales rep went above and beyond to make sure we got everything we needed. Go see Sean at Jay Buick, he'll take care of you. More
by philwils34
Employees Worked With
Sean Prude
October 26, 2025
Tariq was great! He listened and worked hard to get me all I asked for. Dalton was also great at looking into different options to fit my needs. They both went above He listened and worked hard to get me all I asked for. Dalton was also great at looking into different options to fit my needs. They both went above and beyond to help me! More
by vanessa.watson34
Employees Worked With
Tariq King & Dalton
October 11, 2025
The team was kind and courteous, they communicated the service and timeline on when my vehicle would be ready very well service and timeline on when my vehicle would be ready very well More
by Buickowner216
October 09, 2025
Brian, always a pleasure! He handles business to get in and out and make sure everything is and suggested if anything else is needed. He handles business to get in and out and make sure everything is and suggested if anything else is needed. More
by RICABRO63
Employees Worked With
Brian
October 05, 2025
They were very knowledgeable. They were attentive and knew what they were talking about. Our salesman, Sean Prude was FANTASTIC! They were attentive and knew what they were talking about. Our salesman, Sean Prude was FANTASTIC! More
by vickiecrowder84
Employees Worked With
Sean Prude, and I can't remember the managers name right now
October 05, 2025
Very respectful he knows what he doing he got what I wanted in car price wanted in car price More
by kimbobbitt111
October 02, 2025
Great company, great salesman. He showed up on his day off to deliver my vehicle. I aspire to be like him He showed up on his day off to deliver my vehicle. I aspire to be like him More
by SOOPA216
October 01, 2025
Good customer service and great professional service on my car and the wait time was good my car and the wait time was good More
by timmbland
