Superstition Springs Lexus

This was my first time purchasing a Lexus. I went in wanting a Lexus IS350 and walked out with a Lexus NX 350. John was very responsive, knowledgeable, and understanding. He answered all my qu I went in wanting a Lexus IS350 and walked out with a Lexus NX 350. John was very responsive, knowledgeable, and understanding. He answered all my questions. Tried to find me my perfect car in different states. He made the whole experience/ process less stressful and smooth. Highly recommend working with John. More

Michael explained all the details of the new auto during the test drive as well as after purchase which was very helpful. the test drive as well as after purchase which was very helpful. More

I had an excellent experience working with Michael Wu at Superstition Springs Lexus. Michael was professional, extremely helpful, and very informative throughout the entire process. He went above and beyond Superstition Springs Lexus. Michael was professional, extremely helpful, and very informative throughout the entire process. He went above and beyond to simplify and expedite my purchase, making everything smooth and stress-free. His exceptional customer service truly stood out — he answered every question clearly and made sure I felt confident about my decision. I would highly recommend Michael Wu to my family and friends, and I’ll definitely return to Superstition Springs Lexus for future purchases. More

Service has always been great at this dealer, and we have purchased two new cars here due to their record of outstanding vehicle service. Special thanks to Myron Lyons who has gone above and beyond to help u purchased two new cars here due to their record of outstanding vehicle service. Special thanks to Myron Lyons who has gone above and beyond to help us recently when our battery died suddenly. He sent a super friendly tech right away to jump the battery, and the tech then followed us back to the dealer where diagnostics were performed quickly. The battery was quickly replaced, and Myron had us on our way! Thank you, Myron, your efforts are greatly appreciated and is a primary reason we have remained faithful to Lexus for over 25 years! More

Had a great experience with Michael. Our on line interaction with Mayra got us over to visit Superstition Lexus first. Our on line interaction with Mayra got us over to visit Superstition Lexus first. More

I have purchased Lexus vehicles in Canada and the United States ever since I saw the first Lexus add in Scientific American. I have purchase Lexus vehicles on the East Coast and West Coast. I just met the States ever since I saw the first Lexus add in Scientific American. I have purchase Lexus vehicles on the East Coast and West Coast. I just met the most authentic sales team I have met in my travels right here in Superstition Springs AZ. I had just had a sales representative at another dealer in Scottsdale sell a vehicle out from under me by going back on a written promise. I checked with the dealership in Superstition Springs. This dealership got me into the same vehicle I lost out on, 4 days after the other sales group cut my legs out from under me. During the whole processes the dealership in Superstition knew nothing about the previous situation. This dealership did not have all the bells and whistle of the first dealership showroom I went too. The bells and whistles at this dealership were their people at the Superstition. I am an old country boy who got lucky in life and what I found out is that good people always beat out glitz and glamor of a pretty show room. Superstition is a winner dealership. Even though it is an extra 1/2 hour from my current dealership, they won my business. If your looking for a Lexus, I would say, drive an extra mile or two and get to know what real services is like. More

One positive review just isn’t enough. I stopped by Superstition Springs Lexus Service thinking I needed a whole new key—turns out, it was just a dead battery (rookie mistake!). I was expe I stopped by Superstition Springs Lexus Service thinking I needed a whole new key—turns out, it was just a dead battery (rookie mistake!). I was expecting to pay for a replacement or reprogramming, but Bernice in the service department not only swapped out the battery for free, she also came outside with me to make sure the key worked and the car responded properly. That kind of service is rare—friendly, helpful, and truly above and beyond. I’ve owned other cars and visited other dealerships, and nothing compares to the level of care and professionalism Lexus provides. I’m incredibly grateful for the team at Superstition Springs, especially Bernice. She reminded me why I’m proud to be a Lexus owner. Thank you for your kindness and outstanding customer service! More

One positive review just isn’t enough. I stopped by Superstition Springs Lexus Service thinking I needed a whole new key—turns out, it was just a dead battery (rookie mistake!). I was expe I stopped by Superstition Springs Lexus Service thinking I needed a whole new key—turns out, it was just a dead battery (rookie mistake!). I was expecting to pay for a replacement or reprogramming, but Bernice in the service department not only swapped out the battery for free, she also came outside with me to make sure the key worked and the car responded properly. That kind of service is rare—friendly, helpful, and truly above and beyond. I’ve owned other cars and visited other dealerships, and nothing compares to the level of care and professionalism Lexus provides. I’m incredibly grateful for the team at Superstition Springs, especially Bernice. She reminded me why I’m proud to be a Lexus owner. Thank you for your kindness and outstanding customer service! More

Helpful staff, great service, helped resolved and addressed an issue post pirchsse quickly and efficiently. addressed an issue post pirchsse quickly and efficiently. More

Understanding. Compassionate. Kind. Knowledgeable. Efficient. Just a few words to describe this dealership. Loreli was a complete gem. So grateful for her help Compassionate. Kind. Knowledgeable. Efficient. Just a few words to describe this dealership. Loreli was a complete gem. So grateful for her help throughout this process. I dreaded car shopping but these employees gave me hope. Thank you to everyone ❤️ More