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BMW of Akron
Akron, OH
700 Reviews
3 x winner of BMW's prestige’s "Center of Excellence Award". One of the fastest growing BMW franchises over the last 3 years in the Central Region. Proud to be in the running for "dealer of the year" in 2011 as one of only 5 BMW stores in the US. Only store in Ohio with a standalone CPO satellite facility, conveniently located right across the street from our state of the art new car facility in the heart of Down Town Akron. We take great pride in servicing our local clients and community. Another fact we are proud of is that we also sell 50% of our pristine CPO/Used cars throughout the continental United States. We can assist in out of state title work, provide airport valet service, and arrange hotel accommodations or car transportation to our clients. We deliver Joy!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 700 reviews
November 01, 2025
15 years working with this dealership and it has always been a good experience. I just bought my second vehicle from them. been a good experience. I just bought my second vehicle from them. More
by CATHY4759
Verified Customer
November 01, 2025
The store manager was great. Overall experience was great. Mario was a nice guy but maybe not the best role for him. Overall experience was great. Mario was a nice guy but maybe not the best role for him. More
by TODDB4
October 31, 2025
Michelle was a pleasure to work with! Smooth transaction. Thanks for make my purchase easy and fast Smooth transaction. Thanks for make my purchase easy and fast More
by BOBELI
Employees Worked With
October 31, 2025
They are very professional and thorough with the maintenance of both our BMW’s. We have dealt with this dealership since 1983! maintenance of both our BMW’s. We have dealt with this dealership since 1983! More
by Sdanals
October 30, 2025
First-class experience (I'm a long time Mercedes client). People, facility, processes all what you would expect from a revered and high-end brand. All in all, it's nice to see a professional atmosphere where People, facility, processes all what you would expect from a revered and high-end brand. All in all, it's nice to see a professional atmosphere where it's obvious they know they have to earn your business. More
by msfix13
October 30, 2025
Very courteous and professional Everyone was pleasant and attentive Everyone in the service department seemed to have a smile and attentive Everyone in the service department seemed to have a smile More
by lenon.h
Employees Worked With
October 29, 2025
Your repair estimate for repair and diagnostic fee was 30% more than 2 other estimates by $2500 difference. Went to different repair shop, they were quick with estimate and got the car in and repaired in 30% more than 2 other estimates by $2500 difference. Went to different repair shop, they were quick with estimate and got the car in and repaired in 3 days. More
by mthorson234
Employees Worked With
October 29, 2025
I have been servicing my car here for years and always have Darren work on my car because I have a level of trust with him and he doesn’t shy away from older BMW’s. Have recommended him to friends. Frie have Darren work on my car because I have a level of trust with him and he doesn’t shy away from older BMW’s. Have recommended him to friends. Friendly service department that tries to accommodate me. More
by pstallings56
October 27, 2025
Professional service and timely as usual. Always a good experience from beginning to end. Thank you. Always a good experience from beginning to end. Thank you. More
by mlaguardia2700
Employees Worked With
