Mario Caliri

Very helpful and took the time to explain everything well. Everyone was very professional and willing to help with anything we needed. well. Everyone was very professional and willing to help with anything we needed. More

by mlap44319 Verified Customer Verified Customer

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Great customer service and very friendly. Explained everything thoroughly. I was from out of town, and everything was handled smoothly and efficiently. Explained everything thoroughly. I was from out of town, and everything was handled smoothly and efficiently. More

by yaussy22 Verified Customer Verified Customer

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I contacted 3 dealership in the Cleveland area regarding my interest in BMW and ordering a vehicle - hands down, BMW of Akron was the easiest to work with, compared to another dealer who seemingly had no in my interest in BMW and ordering a vehicle - hands down, BMW of Akron was the easiest to work with, compared to another dealer who seemingly had no interest in selling me anything that wasn't on the lot. Mario was collaborative and fair, and I look forward to having my vehicle serviced at the dealership. More

by scott_rosenau Verified Customer Verified Customer

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Mario is a stand-up guy 100%! !! A true man of his word. BMW of Akron was very easy to deal with. It was well worth driving from New York to purchase my CPO M850. !! A true man of his word. BMW of Akron was very easy to deal with. It was well worth driving from New York to purchase my CPO M850. More

by davidfeinblatt Verified Customer Verified Customer

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Everyone was courteous, prompt and professional with my 1200 mile break in service. Service was done perfectly. The waiting area was comfortable. Highly recommended! 1200 mile break in service. Service was done perfectly. The waiting area was comfortable. Highly recommended! More

by Adam Verified Customer Verified Customer

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Happy with the price negotiation process, straight forward experience. Mario was a very personable, helpful client advisor who did his best to satisfy. A few minor bumps in the financial arrangements forward experience. Mario was a very personable, helpful client advisor who did his best to satisfy. A few minor bumps in the financial arrangements made it feel like a lack of communication within the dealership. But the biggest reason for the drop in rating: Disappointment with the condition of the car, a dent in the hood discovered hours after delivery. It was taken back to the dealership (94 mile round trip with no gas added to the tank) for a paintless repair but the job was incomplete and inadequate. I subsequently had it repaired at my own cost with an obviously more competent technician. There was no follow up to check if I was satisfied with the dealership repair nor any form of renumeration offered for accepting an $82,000 damaged vehicle. Not the premium experience I would expect from a BMW dealership. More

by MHM17672 Verified Customer Verified Customer

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Pleasant experience with quick transaction. Mario was very helpful and we are enjoying the vehicle purchased! Mario was very helpful and we are enjoying the vehicle purchased! More

by rosskuhns Verified Customer Verified Customer

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Financing was awful, everything else was fine. My salesman was terrific, found me the exact vehicle I wanted. BMW advertised 0.9% financing but the dealer did not honor that even though my credit My salesman was terrific, found me the exact vehicle I wanted. BMW advertised 0.9% financing but the dealer did not honor that even though my credit score is well above 820. I’m paying over 6%. More

by bigfirefighter Verified Customer Verified Customer

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Mario and the entire dealership were 1st class and honorable to deal with. I do recommend them. honorable to deal with. I do recommend them. More

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Mario was very helpful and responsive. The technology in this vehicle is intimidating. I'm hoping to get more time with one of your geniuses The technology in this vehicle is intimidating. I'm hoping to get more time with one of your geniuses More

by mikem35 Verified Customer Verified Customer

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