Sunset Ford of Waterloo

Very happy with Joe Hill and Sunset Ford. Joe was knowledgeable, kind and made this a stress free, no pressure experience. Great selection and Joe found exactly the car I needed. . Joe was knowledgeable, kind and made this a stress free, no pressure experience. Great selection and Joe found exactly the car I needed. . More

Adrian was extremely helpful with the whole process. My daughter is very happy. Thank you My daughter is very happy. Thank you More

My purchase at Sunset Ford was a very pleasant experience. Adrian and Andrew were not only very professional but helpful and personably. They give Sunset Ford a good name. experience. Adrian and Andrew were not only very professional but helpful and personably. They give Sunset Ford a good name. More

Great 1st impression—very friendly staff-not pushy but there to address any questions. The dealership building was spotless. I live in missouri but certainly worth the drive-and above all my sales person there to address any questions. The dealership building was spotless. I live in missouri but certainly worth the drive-and above all my sales person was just over the top- Adrian Fitch- I'm a older gent and appreciate when a transaction flows smoothly and timely. His experience was quite noticeable and made the sale seamless. Thinking he enjoys going to work which few people could claim.😎 More

Great staff. Worked with us remotely to get the majority of the work done and had minimal time in the dealership. Will absolutely purchase from this dealership in Worked with us remotely to get the majority of the work done and had minimal time in the dealership. Will absolutely purchase from this dealership in the future. More

I watched a customer being really rude and disrespectful to Lonnie the young lady that was assisting. I want to say she handled him with grace, patience and professionalism. She stayed calm, respectful and to Lonnie the young lady that was assisting. I want to say she handled him with grace, patience and professionalism. She stayed calm, respectful and never lost her cool. Quite honestly, I was impressed! She turned a very tough situation into a great example of how customer service should be done. Hope you all know how incredibly lucky you are to have her on your team. She is the epitome of what kind; professional customer service looks like!! More

Pleasant and professional people. Very helpful with explaining the auto and it's controls. Adrian was a big help! Very helpful with explaining the auto and it's controls. Adrian was a big help! More

He made it super easy to buy my first car by myself. Even having my toddler with me, he personally took the time to help occupy her with her favorite show while we looked for over paperwork and car insu Even having my toddler with me, he personally took the time to help occupy her with her favorite show while we looked for over paperwork and car insurance. More

Sunset Ford in Waterloo made the purchase of my 2025 Ford F350 a very enjoyable purchase. Thank you for listening to my needs and finding the perfect Truck! I am definitely telling fiends and family about th F350 a very enjoyable purchase. Thank you for listening to my needs and finding the perfect Truck! I am definitely telling fiends and family about the dealership and great dealership! More

Adrian was great to work with. Really the whole team there at sunset Ford was second to none! Would 100% buy another vehicle from them. Really the whole team there at sunset Ford was second to none! Would 100% buy another vehicle from them. More