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Crosswell Ford

Manteno, IL

Overview
Employees
Reviews
Vehicles
4.8
1,757 Reviews
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222 South Locust Street

Manteno, IL

60950

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Showing 1,757 reviews

November 14, 2025

Friendly service dept. Kept me informed of what they were doing. Had a loaner car ready for me. Completed the job on the same day. More

by Gail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Crosswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2025 -

Crosswell Ford responded

Thank you for sharing your experience with our team. We are glad to hear that our service department provided friendly and attentive care, kept you updated throughout your visit, and had a loaner vehicle ready to keep your day moving. It is great to know that the work was completed the same day. We appreciate you choosing Taylor Ford of Manteno in Manteno Illinois. Your feedback means a lot to us and we look forward to helping you again in the future.

November 14, 2025

Excellent place to buy a car. You rock Jimmy, Chipper, Nick, and Finance guy! We'll be back! More

by ryanrving26
Recommend Dealer
Yes
Employees Worked With
Jimmy, Chipper, Nick, Finance guy
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Nov 17, 2025 -

Crosswell Ford responded

Thank you so much for the awesome review and for choosing Taylor Ford of Manteno in Manteno Illinois for your vehicle purchase. We are thrilled to hear that you had an excellent experience and that Jimmy, Chipper, Nick, and Tony made everything smooth and enjoyable. Our team works hard to provide a friendly and helpful car buying experience, and it is great to know it showed during your visit. We truly appreciate your support and we look forward to seeing you again when you are ready for your next vehicle.

November 14, 2025

Service is always done on time and correct. The service staff is always polite and respectful to customers More

by BURMEISTERMD
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlyn Osterman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2025 -

Crosswell Ford responded

Thank you for sharing this feedback. Everyone at Taylor Ford of Manteno in Manteno Illinois truly appreciates hearing that your service is consistently completed on time and done right. It is great to know that our service team continues to provide polite and respectful care during each visit. We look forward to serving you again and thank you for choosing Taylor Ford of Manteno.

November 14, 2025

Service was great! They really keep your wants in mind! Happy people and I left a happy customer! More

by Jesormom880
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Melia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2025 -

Crosswell Ford responded

Thank you so much for sharing your experience with us. We are thrilled to hear that our team at Taylor Ford of Manteno in Manteno Illinois was able to take great care of you and keep your needs front and center. Our staff works hard to create a friendly and positive environment, and it means a lot to know you left as a happy customer. We truly appreciate you choosing our dealership and we look forward to helping you again in the future.

November 14, 2025

As a former tech at this dealership, I'm familiar with their operation and honesty to their customers. Service department is top of the line, all good people! More

by RUDER360
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jim Crosswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Steele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Boyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Melia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Sanfratello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2025 -

Crosswell Ford responded

Thank you so much for sharing this feedback. We truly appreciate you taking the time to share your experience as a former technician. Taylor Ford of Manteno in Manteno Illinois is proud to have a service department built on honesty, quality work, and a team of people who genuinely care about our customers. It means a lot to hear that reflected in your review. Thank you again for your support and for recognizing the efforts of our service team.

November 08, 2025

He was very direct and friendly from the beginning to the end. Most experiences buying vehicles can get irritating but not at Taylor Ford . Thanks More

by BRONCOSOX1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Shaqra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Melia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Sanfratello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2025 -

Crosswell Ford responded

Thank you for sharing your positive experience with us! We’re happy to hear that our team made the process smooth and enjoyable from start to finish. Providing a friendly and stress-free car buying experience is what we strive for every day at Taylor Ford of Manteno. We truly appreciate your business and hope you enjoy your new vehicle!

November 08, 2025

It was great working with Caitlyn on our used vehicle purchase. I feel we got a really good deal and she was super friendly and helpful. I highly recommend her and the rest of the team at Taylor Ford of More

by ISAAC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chipper Crosswell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Shaqra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlyn Osterman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2025 -

Crosswell Ford responded

Thank you for sharing your experience and for recommending Caitlyn and our team! We're thrilled to hear that you enjoyed working with her and found a great deal on your used vehicle. Providing friendly, helpful service is what we strive for every day at Taylor Ford of Manteno. We truly appreciate your business and look forward to serving you again in the future!

November 07, 2025

I'm a widow so I depend on Tim Boyce and the service department to make sure my car is in good working condition. More

by Ken61
Recommend Dealer
Yes
Employees Worked With
Tim Boyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Boyce
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Nov 07, 2025 -

Ken61 responded

My response has been made above.

Nov 07, 2025 -

Crosswell Ford responded

Thank you for sharing your kind words. We are so glad to hear that Tim Boyce and our service team at Taylor Ford of Manteno continue to provide you with reliable care and peace of mind. Our goal is always to make sure every customer feels confident and safe on the road. We truly appreciate your trust in our Manteno service department and look forward to being here for you whenever you need us.

November 06, 2025

Excellent people to do business with, I will buy all my vehicles from them from now on. More

by MPDBADCOP
Recommend Dealer
Yes
Employees Worked With
Miguel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Sanchez
Report | Print
Nov 07, 2025 -

Crosswell Ford responded

Thank you for the wonderful review! We’re thrilled to hear that you had such a great experience with our team. Your loyalty means a lot to all of us here at Taylor Ford of Manteno. We look forward to helping you with all of your vehicle needs for many years to come.

November 04, 2025

easy, clean and nice The process was easy with no high pressure. All my questions are appropriate appropriately answered. More

by Katieb676
Recommend Dealer
Yes
Employees Worked With
Jim Crosswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Crosswell
Report | Print
Nov 04, 2025 -

Crosswell Ford responded

Thank you so much for sharing your experience. We are glad to hear the process was easy and comfortable, and that our team was able to answer all of your questions. At Taylor Ford of Manteno in Manteno Illinois we always aim to provide a clean and friendly environment with no high pressure, and it is great to know we delivered that for you. We truly appreciate your support and look forward to helping you again in the future. Enjoy your vehicle and thank you for choosing Taylor Ford of Manteno.

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