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Grand Prairie Ford

Grand Prairie, TX

Overview
Employees
Reviews
Vehicles
4.7
2,510 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 2,510 reviews

November 20, 2025

Ron Smith was a super great Salesman, no pressure. We felt great about our purchase after searching for 3 weeks. It’s was extra special to meet the manager and the young lady in training More

by LARRY.RAND
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2025 -

Grand Prairie Ford responded

We're thrilled to hear about your great experience with Ron and our team! We're glad you felt confident about your decision after your search. Thank you for choosing us and sharing your experience.

November 19, 2025

David, who I believe was from New Jersey couldn't have been more helpful. The only problem I faced was realizing the vehicle I bought did not have adaptive cruise control, but it was too late on the drive More

by APEDDIE6
Recommend Dealer
Yes
Employees Worked With
David
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Nov 20, 2025 -

Grand Prairie Ford responded

Thank you for the positive feedback about David's exceptional service! We apologize that the adaptive cruise control feature wasn't clearly communicated during your purchase. Your feedback helps us improve our process to ensure all vehicle features are thoroughly discussed. We're glad David made such a positive impression during your visit to Grand Prairie Ford!

November 19, 2025

Jackie Mercer was wonderful to work with, and very friendly. He explained everything to me and answered any questions I had. If I was ever going to buy another car, I would go back to him! More

by Kdnj27
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie Mercer
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Nov 20, 2025 -

Grand Prairie Ford responded

Thank you for the wonderful feedback about Jackie! We're thrilled you had such a positive experience with his friendly service and clear explanations. We'd be honored to serve you again in the future!

November 19, 2025

Very professional, Mr. Ron Smith, courteous and very informative. I appreciate his help. He was also very helpful, enlightening and respectful, courteous and again I didn't More

by MONAPICKME
Recommend Dealer
Yes
Employees Worked With
Mr. Smith
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Nov 20, 2025 -

Grand Prairie Ford responded

Thank you for the wonderful feedback about Mr. Ron Smith! We're thrilled you found his service professional, courteous, and informative. It's great to hear all your questions were answered and you left completely satisfied. We truly appreciate you taking the time to share your positive experience.

November 18, 2025

My experience was great. Brenda had a lot of patience with me. Process was great More

by genevap7980
Recommend Dealer
Yes
Employees Worked With
Brenda Rosas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda Rosas
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Nov 20, 2025 -

Grand Prairie Ford responded

Thank you for the wonderful feedback! We're thrilled that Brenda provided such patient service and that you had a great experience with us. Your positive review means so much to our team at Grand Prairie Ford!

November 18, 2025

Symple, profesional & efficient. It was a really good experience i received a professional service since the seller Josue Cruz all the way to Joel. Thank you Grand Prairie ford. More

by yelsoflores
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel
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November 18, 2025

Sold me a broken vehicle. The are taking steps to rectify the issue however it is unresolved at this time, so I cannot rate higher More

by jhova2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
isaac oliva, Mike Rodriguez, faisal
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Nov 26, 2025 -

Grand Prairie Ford responded

Thank you for sharing your experience. We understand how discouraging it is to discover concerns with a recent purchase, and we appreciate your patience as the team continues working through the situation with you. Your feedback is important, and it helps us ensure we’re providing the level of follow-through customers should expect while a matter is being addressed. If you need any updates or have questions along the way, please reach out to Melissa Perry at 855-971-6306.

November 17, 2025

Purchased a new expedition through Brandon Flem from out of state. He made the process seamless and easy, and was available for all questions. More

by MIKEP25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Faisel Hossain
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Nov 20, 2025 -

Grand Prairie Ford responded

Thank you for sharing your wonderful experience! We're thrilled that Brandon made your out-of-state purchase seamless and was available for all your questions. Your satisfaction means everything to us at Grand Prairie Ford. Enjoy your new Expedition!

November 16, 2025

Grand Prairie Ford met all our needs with courteous and professional service. Our thanks to Joseph Nevaro for his integrity and impressive technical knowledge. More

by GALAXYCHRIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Nevaro
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Nov 20, 2025 -

Grand Prairie Ford responded

Thank you for sharing your wonderful experience with Grand Prairie Ford. We're delighted to hear we met all your needs with courteous and professional service. Your recognition of Joseph's integrity and technical expertise truly means the world to us. We're grateful for customers like you and look forward to serving you in the future.

November 16, 2025

Professional, courteous service and impressive technical knowledge. Will recommend him to our friends and family More

by GALAXYCHRIS
Recommend Dealer
Yes
Employees Worked With
Joseph Nevaro
Report | Print
Nov 20, 2025 -

Grand Prairie Ford responded

Thank you for sharing your wonderful experience with Grand Prairie Ford. We're delighted to hear we met all your needs with courteous and professional service. Your recognition of Joseph's integrity and technical expertise truly means the world to us. We're grateful for customers like you and look forward to serving you in the future.

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