Bob Ross Buick GMC
Dayton, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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When I got there I was told that the oil change price had increased quite a bit. I mentioned that on the website was still the one I saw originally. They said they would match the price this time and told me increased quite a bit. I mentioned that on the website was still the one I saw originally. They said they would match the price this time and told me the truck would be done in a few hours. After 5+ hours and not hearing it was done I decided to go up and get the truck. It was done but they still had not figured out the price correction. I waited another 20+ minutes before I was able to go pay for it. This should have been done well before the time it took and the price should have already been corrected before I showed up. This is not the first time I have not been impressed with the customer service. Might be time to find another establishment to do business with. More
I recently had my vehicle serviced at Bob Ross Auto, and the experience was truly exceptional. From the moment I arrived, the staff was incredibly welcoming and attentive to my needs. The technicians demons the experience was truly exceptional. From the moment I arrived, the staff was incredibly welcoming and attentive to my needs. The technicians demonstrated a high level of expertise, addressing all concerns with precision and care. I was kept informed throughout the entire process, which was greatly appreciated. Overall, the quality of service at Bob Ross Auto exceeded my expectations, and I highly recommend them for any automotive needs. More
Had a good experience buying my vehicle for Bob Ross I was dealing with two salesmen on this purchase. Both was very professional. Also made contact with the sales manager.he was also very professional an was dealing with two salesmen on this purchase. Both was very professional. Also made contact with the sales manager.he was also very professional and worked with me in completing the purchase.. More
The dealership always does a great job. What I don't like is that this is the 3rd time I've filled out a survey. It's the first time I've made this comment. Check other replies for my other What I don't like is that this is the 3rd time I've filled out a survey. It's the first time I've made this comment. Check other replies for my other comments. More
Reggie Hawkins is exceptional! We went on 3 test drives that included a higher-tier sedan, and thus interacted over 2-3 days for many hours. Based on my experience, he has a gift We went on 3 test drives that included a higher-tier sedan, and thus interacted over 2-3 days for many hours. Based on my experience, he has a gift for putting the buyer at ease, answering questions, and earning the customer's trust. Interacting with Mr. Hawkins in the purchasing of the vehicle was a pleasure. Kudos to him. My compliments also to Katie Siebers in Service, who answered my questions about the 2026 GLC 300 model as I gathered information to decide whether to consider buying the GLC model. Not only on this occasion, but on every previous customer interaction I've had with Ms. Siebers over many years, she is truly committed to provide the best solutions, information, and answers to her clients in a friendly and honest way. (PLEASE NOTE THAT THIS SURVEY FORMAT ASKS THE REVIEWER TO SELECT A MAKE AND MODEL NUMBER FROM A DROP-DOWN MENU. MERCEDES GLC 300 IS NOT LISTED AS AN OPTION, SO I EMPIRICALLY CHOSE SOMETHING ELSE SO THE SURVEY WOULD GO THROUGH) More
I would rate Dan Meyer A+, 100%, 5/5 stars or 10/10. Dan gave us excellent care with our recent purchase of a 2026 Acadia. Dan went the extra mile to get us the car we wanted. Dan was very professional Dan gave us excellent care with our recent purchase of a 2026 Acadia. Dan went the extra mile to get us the car we wanted. Dan was very professional in the sale and the follow through. More



