Bob Ross Buick GMC

Customer Service does still exist, "At least here it does." I am writing this review on behalf of Bob Ross Dealership, Dan Meyer and Kathleen Mayer. I bought a vehicle that was posted on Carfax. It was below bo I am writing this review on behalf of Bob Ross Dealership, Dan Meyer and Kathleen Mayer. I bought a vehicle that was posted on Carfax. It was below book value and just what I was looking for. I met with Dan and he laid everything out on the table and went over everything with me. Very transparent. I appreciate that. I did not even barter the price. Everything went so smooth. Kathleen had all the red tape all together and insured we understood everything we were signing. They both went out of there way and I experienced the best customer service in a long time. Being a 2018 it had a minor problem, and Dan scheduled a service appointment and fixed it in no time. The service department was an excellent experience also. I have a great warranty, no worry for a long time. I like that too. All in all I will be buying our next car from them, with service like that they have a customer for life. Thanks to all Chuck More

Commendation about Matt Griffin - Service Advisor I had my 2017 Buick Regal serviced today and worked with service advisor Matt Griffin. He did an outstanding job of explaining the work done and helpi I had my 2017 Buick Regal serviced today and worked with service advisor Matt Griffin. He did an outstanding job of explaining the work done and helping me with a question about the car's heater. I was very pleased with his frank, but pleasant demeanor and his complete responses to my queries and comments. More

Breath Of Fresh Air We started our vehicle search on Memorial Day 2019, Multiple Dealerships, Test Rides, and Sales People. Kyle, Kenny, Dan, and Kathleen made us feel l We started our vehicle search on Memorial Day 2019, Multiple Dealerships, Test Rides, and Sales People. Kyle, Kenny, Dan, and Kathleen made us feel like Friends & Family, such a positive atmosphere to conduct business in! They truly worked as a team, which enabled us to make our purchase in an informed confident manner! Thanks to all! More

Great Dealership - Excellent Car Buying Experience Reggie Hawkins of your sale staff was incredible in showcasing the 2017 GLA 250, that my wife and I purchased. His product knowledge and salesmanship Reggie Hawkins of your sale staff was incredible in showcasing the 2017 GLA 250, that my wife and I purchased. His product knowledge and salesmanship was excellent. In fact everyone involved in the purchase was great. It was a very pleasant experience and we will definitely come back to Bob Ross auto group for future vehicle purchases. More

Nick Hey was great to work with. Nick made me feel as if he was working for me, not the dealer. His follow up after sale was excellent. I would recommend Nick to my family or friends Nick made me feel as if he was working for me, not the dealer. His follow up after sale was excellent. I would recommend Nick to my family or friends. More

Unparalleled experience I recently purchased a certified pre-owned GMC Terrain from Bob Ross Buick GMC and had a great experience. Angelo Garcia was the sales representative I recently purchased a certified pre-owned GMC Terrain from Bob Ross Buick GMC and had a great experience. Angelo Garcia was the sales representative I worked with and I now consider him a friend and not just someone I bought a car from. I am also 100% satisfied with the experience I had with the finance department as they were able to work with the challenges that I had and still get me a more than fair deal. I have now bought 4 cars from various dealerships around Dayton and this was by far the best overall experience I have had. I won't be going anywhere else for sales and service anytime soon. Thanks to Angelo and Mike Mingl for making sure I am satisfied customer! More

Great Dealership Once again we returned to Bob Ross to purchase our new vehicle. Our salesman, Tom Spears is “top notch”. Tom is very knowledgeable and answered all of Once again we returned to Bob Ross to purchase our new vehicle. Our salesman, Tom Spears is “top notch”. Tom is very knowledgeable and answered all of our questions! He is very courteous and treated us like old friends. When we are ready for a new vehicle, we will definitely come back to Bob Ross and work with Tom!! More

If you want screwed Bought a car service department said blown gasket trade in immediately didn’t fix and sold it left me 5000 negative equity BUY ELSEWHERE. BEWARE Bought a car service department said blown gasket trade in immediately didn’t fix and sold it left me 5000 negative equity BUY ELSEWHERE. BEWARE More

Great experience buying a truck Dan Meyer was totally incredible in helping me purchase my 2015 Chevy Silverado. It was a very pleasant experience and we will definitely come back to Dan Meyer was totally incredible in helping me purchase my 2015 Chevy Silverado. It was a very pleasant experience and we will definitely come back to Bob Ross auto group for future vehicle purchases. More

Great customer service Dan Meyer has just sold me my 6th car and the experience was great as always. Dan and Mike Mingl had us in and out the door with my new car with no st Dan Meyer has just sold me my 6th car and the experience was great as always. Dan and Mike Mingl had us in and out the door with my new car with no stress or sales pressure. I have been dealing with the Bob Ross since 2008 and look forward to many more year deal with Bob Ross and Dan Meyer. Jeff & Dawn More