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NYE Toyota

Oneida, NY

4.7
987 Reviews
Thoughtful Amenities Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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1441 Genesee St.

Oneida, NY

13421

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Showing 987 reviews

March 04, 2026

Andrew came out immediately to me as I drove into the garage and greeted me. Then checked the mileage. Next, we had a brief interview in his office, and the process began with my car. Piece-of-cake! More

by SJKOZACZKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Wojcik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2026 -

NYE Toyota responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 03, 2026

overall a nice experience. Only very small oversight was my gas tank was just over half and I thought it was to be filled. Nice place More

by johnjjryb
Recommend Dealer
Yes
Employees Worked With
Michaela Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2026 -

NYE Toyota responded

Thank you for taking the time to provide us with this feedback.

March 02, 2026

Ordered parts at my 5k visit for recall, made an appointment and was in and out in about an hour. More

by Redlinepl325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Gifford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2026 -

NYE Toyota responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 02, 2026

They were aable to get me in quickly, diagnosed the issues, and then repaired them in a timely manner. More

by JAF1248
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2026 -

NYE Toyota responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 27, 2026

It was a pleasure dealing with NYE Toyota. Everyone was very knowledgeable and helpful, from Michaela to Conner and AJ. So far so good! More

by pcatalano1
Recommend Dealer
Yes
Employees Worked With
Michaela Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor, AJ
Mar 04, 2026 -

NYE Toyota responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 25, 2026

They helped me to find a car within my budget and that would fit the needs for my family. They worked exceptionally hard to get me what I needed. More

by beckyconverse
Recommend Dealer
Yes
Employees Worked With
Dylan Shepard
Feb 26, 2026 -

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 22, 2026

Purchase was good but mislead about the undercoating. Was told one thing then next day it changed. We were suppose to get both the rust inhibitor and the under coating. We were told that is what we were More

by Dloveland
Recommend Dealer
Yes
Employees Worked With
Dave and Conner
Feb 24, 2026 -

NYE Toyota responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialtoyota@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 21, 2026

Very helpful people all around. I had help from Tamera and AJ, and they got me into a new tacoma. The whole process was really easy and hands off on my end. More

by zGetz15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Quercia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2026 -

NYE Toyota responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 21, 2026

I was in and out in no time. They checked for recalls,,there were none. More

by jvautrin205
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2026 -

NYE Toyota responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 21, 2026

My service was excellent. I was taken right is as soon as I arrived, explained what was going to be done and told about what time my car would be ready. When the car was finis More

by jdescham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2026 -

NYE Toyota responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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