Lou Sobh Honda

This was my first visit for service on my CRV. I was very pleased with my experience. I was very pleased with my experience. More

They quuckly and efficiently got me to the car, explained the features, worked with me om financing. It was a solid experience, without feeling pushed into a sale. the features, worked with me om financing. It was a solid experience, without feeling pushed into a sale. More

May of 2025 seals were replaced. Was not the outcome I expected. It was explained to me how the seals are shipped and that was probably the reason the seals did not lay/ meet, for Was not the outcome I expected. It was explained to me how the seals are shipped and that was probably the reason the seals did not lay/ meet, for example in corners was told to let the Summer heat bake the seals to see if it changed matters. And oh, my warranty didn’t expire until April so I had plenty of time. Later in the Summer I went back in staying the guck slopped on the Sashes would not come off, even with a detail place trying to remove the stains. I was told the dealership would replace the Sashes as a one time.good will jester. First of all, it wasn’t my xxxx up. Second of all the service ticket never revealed the issue with the Sashes was due to their installation. Thirdly, since it was due to them, did they suck up the cost for the parts and labor, or bill it as under my warranty.. November, I’m driving on the express way in TN when I hear an awful sound . I pull over and see one Sash just hanging by a thread. Made an appointment when I returned home. Sash was replaced. Three weeks ago I took my vehicle in cause I noticed an area was lifting on that same Sash. It was replaced. Not perfect, but replaced. In an hour I noticed it lifting a little bit, and after three ours a good portion had bowed out/ detached. Now I’m to make an appointment for service again. Perhaps a Honda body shop is the route should should take., More

Rashed kept me well informed and was very helpful with some questions I had I was very happy with my visit some questions I had I was very happy with my visit More

Madison was pleasant to work with. She had answers to the questions we asked about the vehicle. She was the first person to contact me when I searched online for a vehicle. However, we She had answers to the questions we asked about the vehicle. She was the first person to contact me when I searched online for a vehicle. However, we did not feel pressured when we decided to go in and look at the vehicle and take a test drive. She worked with us quickly and efficiently And we never felt pressured to make the purchase and we felt like she truly enjoyed working with us. More

Working with Justin Britt is always an amazing experience. He knows who I am when I walk into the service department and he knows me as a customer. I really like that! He provides excellent custom experience. He knows who I am when I walk into the service department and he knows me as a customer. I really like that! He provides excellent customer service and should be the model for all service advisors. More

They worked around my situation very well. They helped me get in the vehicle I wanted and explained everything well They helped me get in the vehicle I wanted and explained everything well More

It was a pleasant purchase experience. Both Shelby and Joseph were very easy to work with. Joseph Allen is very knowledgeable. He answered all our questions and also confirmed his informat Both Shelby and Joseph were very easy to work with. Joseph Allen is very knowledgeable. He answered all our questions and also confirmed his information right away. No sales pressure there. They did their best to help us pick up the right car. More

Madison was the best. On a Wednesday I was checking the internet for cars, and she was right there as soon as I clicked on my car. She called me and asked how she could On a Wednesday I was checking the internet for cars, and she was right there as soon as I clicked on my car. She called me and asked how she could help. Made appointment to see her the next day. She was there to usher us through our questions and thoughts about our choice. We made our decision and called her and told her we'd be in on Friday to buy the car. She was pleasant, not overbearing like some sales people.. I would recommend her and Lou Sobh without a doubt for your new car needs. More

Jonathan , dealer was kind & helpful. We had difficulty getting HondaLink to work & had to go back . We had difficulty getting HondaLink to work & had to go back . More