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Germain Mazda West
Columbus, OH
311 Reviews
Thank you for stopping by Germain Mazda West, our dealership serving Columbus, Grove City, and Hilliard, Ohio. As part of the Germain family of dealerships, serving our customers is our goal and privilege. Our personalized approach to car buying sets us apart because we take the time to understand your needs and pair you with the ideal vehicle.
Our aim is to create a culture where we can pursue committed, loyal, and valued relationships with our customers. Since we’re passionate about the work we do and the customers we serve, we can deliver the finest transportation solutions that serve your needs and bring you joy.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 311 reviews
September 09, 2026
My experience with Germain Mazda West was a very excellent experience. They took care of me from the first moment I walked in the door until the moment I left and are still taking care of me. John w excellent experience. They took care of me from the first moment I walked in the door until the moment I left and are still taking care of me. John was my sales person and he did an excellent job. Ensure I understood everything and the emails me and text me making sure everything is OK so yeah I give them five out of five stars thank you, Germain More
by Rick
September 09, 2026
Germain Mazda West was a great experience. Mike and his team made purchasing a new car easy and fun! Although I spent a little more than I planned, I got the exact car I wanted. Mike and his team made purchasing a new car easy and fun! Although I spent a little more than I planned, I got the exact car I wanted. More
by dblake
September 06, 2026
Mike was great with helping with the final decision for the CX 50 hybrid and Ian was great with finalizing the deal. We would recommend working with both! the CX 50 hybrid and Ian was great with finalizing the deal. We would recommend working with both! More
by yvonne.suggs
September 03, 2026
Ashley and Philip were very transparent with us throughout the process and were very helpful with helping us pick the right vehicle that was as close to our budget as possible! throughout the process and were very helpful with helping us pick the right vehicle that was as close to our budget as possible! More
by Sara E.
August 28, 2026
John was very helpful, patient and informative during the whole process. Truly enjoyed our experience! whole process. Truly enjoyed our experience! More
by Grace G
Employees Worked With
August 25, 2026
Jacob was upfront, polite, patient, and knowledgeable. He was easy to work with, and I would feel comfortable recommending him to others. He was easy to work with, and I would feel comfortable recommending him to others. More
by Joe
August 21, 2026
I had a great experience. I emailed their team to open a price negotiation and their reply was quick and reasonable. They scheduled me for a test drive which went smoothly a I emailed their team to open a price negotiation and their reply was quick and reasonable. They scheduled me for a test drive which went smoothly and they never tried to change or complicate the deal we had agreed upon by email. Connor was great by email and Skyler was a great salesperson for the drive and purchase. More
by whamilton1221
August 06, 2026
John was so helpful and made my car buying experience easy. Would definitely recommend him to anyone looking to buy a car! easy. Would definitely recommend him to anyone looking to buy a car! More
by NICOLESTUDER444
Verified CustomerAugust 06, 2026
John was so helpful and made my car buying experience easy. Would definitely recommend him to anyone looking to buy a car! easy. Would definitely recommend him to anyone looking to buy a car! More
by NICOLESTUDER444
August 02, 2026
They were very helpful. Any issues that popped up, they were prompt about reaching out and resolving any questions or issues I had. Also extremely friendly! Any issues that popped up, they were prompt about reaching out and resolving any questions or issues I had. Also extremely friendly! More
by TARRAHARRIS1
Employees Worked With
