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Sierra Subaru of Monrovia
Monrovia, CA
965 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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October 15, 2017
excellence in customer service John Ruiz and Kenneth Chan deserve commendations for excellent customer service. Kenneth Chan especially goes out of his way to ensure my satisfacti John Ruiz and Kenneth Chan deserve commendations for excellent customer service. Kenneth Chan especially goes out of his way to ensure my satisfaction and continued respect for the Monrovia dealership. More
by subaru4me
Employees Worked With
John Ruiz, Candis Dellaripa, Kenneth Chan
Helpful October 07, 2017
Amazing experience! This was my first car buying experience and they made it easy to understand and helped me out as best as they can! They answered any questions I had a This was my first car buying experience and they made it easy to understand and helped me out as best as they can! They answered any questions I had and had a positive attitude the whole time! More
by Marisa_190
Employees Worked With
Kenneth chan and Christian yarber, John Ruiz
October 07, 2017
Easiest car buying experience since my first new car in 1997 Looked into buying a 2018 Outback on Monday, negotiated prices by Thursday, Drove the car home Friday. No hidden fees or upsell on accessories - John Looked into buying a 2018 Outback on Monday, negotiated prices by Thursday, Drove the car home Friday. No hidden fees or upsell on accessories - John just sold me what I wanted which is such a refreshing change from the other dealers. John happily matched another broker's quote and while I may have been able to save a few hundred by spending another week shopping around, John's honesty and upfront personality made it that much easier to just give him the business. Willie on John's team was also very very genuine and nice - great attention to detail. I would definitely buy another car from John's team. More
by Dorikin_86
Employees Worked With
John Ruiz, Willie Swain
October 05, 2017
Best dealership! Best dealership ever! Very easy sales process, best management, wonderful car. I love Sierra Subaru! ! ! Would definetly recommend it to anyon Best dealership ever! Very easy sales process, best management, wonderful car. I love Sierra Subaru! ! ! Would definetly recommend it to anyone who wants a Subaru. More
by Stigirl
Employees Worked With
Sierra Panda
October 04, 2017
Great experience The staff at Sierra Subaru was professional and they made the car buying process enjoyable. John and Kenneth were great at understanding my needs and The staff at Sierra Subaru was professional and they made the car buying process enjoyable. John and Kenneth were great at understanding my needs and provided excellent service. I’ve always owned Hondas and this was my first experience with Subaru and I am impressed by the level of professionalism of the people at Sierra Subaru. More
by Rich044
Employees Worked With
John Ruiz
September 15, 2017
great service best manager john in sierra subaru i have to say thanks for all the help for john manager in sierra subaru for the best service from buying my car and getting some parts of my new car. i have to say thanks for all the help for john manager in sierra subaru for the best service from buying my car and getting some parts of my new car. fast and service and recommended to all my friends and family to check this dealership specialy look for john if u want the outstanding service for buying your new car. thanks again ... More
by ray916221
Employees Worked With
John Ruiz
September 10, 2017
They had the car, met our price, great sales rep We spent a lot of time deciding exactly which model of the Crosstrek we wanted, Sierra was one of a few local dealers that had the color and features We spent a lot of time deciding exactly which model of the Crosstrek we wanted, Sierra was one of a few local dealers that had the color and features we desired. After contacting the Internet Manager by email, they said they would match the CostCo Auto Program price. When we arrived, our sales rep, Jerry Xiong, had two cars ready for us to drive. He was very informative and patient, especially with the iPhone connectivity and driving with the EyeSight system. The negotiations were quick and they met the desired price. We are very happy with this transaction and the Sierra team. More
by Caryl
Employees Worked With
Jerry Xiong (sales rep), Harry Singh (Internet Sales), Tom (sales manager who approved our deal), Christian Yarber (finance manager)
August 27, 2017
Super happy first time Subaru owner! I'm so happy to join the Subaru family and Sierra made it easy for me. I has done my research and knew I was getting a great deal. Everyone was so gr I'm so happy to join the Subaru family and Sierra made it easy for me. I has done my research and knew I was getting a great deal. Everyone was so great and helpful every step of the way: John Ruiz, Will, & Mike in Finance. They took the time to explain everything and options. It was stress free and easy, we were done in less than 2 hours. Highly recommend! More
by SpeedyGonzalezzz
Employees Worked With
Mike in Finance & Arthur in Service., John Ruiz, Willie Swain
August 09, 2017
Comfortable and knowledgeable So entire staff from sales to management and finally finance were courteous, knowledgeable and not a pressure type environment. They knew the vehi So entire staff from sales to management and finally finance were courteous, knowledgeable and not a pressure type environment. They knew the vehicle and explained with patience, and detail all aspects, so I could make clear choices of what I needed in my car. More
by Subi.lover
Employees Worked With
Leo Molina
July 31, 2017
Coty and team were awesome The team was helpful and very efficient with purchase of two vehicles. Coty was very friendly and accommodating. He made us feel like family and we ar The team was helpful and very efficient with purchase of two vehicles. Coty was very friendly and accommodating. He made us feel like family and we are very happy with our experience. We never felt pressured or stressed and would recommend to friends and family. More
by Redhot68
Employees Worked With
Coty Ritchie
