Sterling McCall Acura

Great Dealership As good as the buying experience was, their service department is better. This is the best dealership service department in Houston. Everything was ex As good as the buying experience was, their service department is better. This is the best dealership service department in Houston. Everything was explained very well and the communication was fantastic. More

Outstanding service Well I can say I’m very satisfied with the service at Acura service department Antonio is very professional always doing his best to get you out as qu Well I can say I’m very satisfied with the service at Acura service department Antonio is very professional always doing his best to get you out as quickly as possible. Thank you! More

Satisfied Customer Ronny, our sales rep was very knowledgable, patient and professional. No pressure at all. Very efficient. The paperwork was smooth, easy and took ver Ronny, our sales rep was very knowledgable, patient and professional. No pressure at all. Very efficient. The paperwork was smooth, easy and took very little time. I got a great product at a good price. More

Lol change Everybody at the dealership is so nice and friendly and they do a spectacular job. Love the lounge area as well with the nice coffee and hot tea and s Everybody at the dealership is so nice and friendly and they do a spectacular job. Love the lounge area as well with the nice coffee and hot tea and snacks! Very very clean and it is wonderful you get a nice car washed after your oil change More

Poor customer service I lost my car after ours flooded during Hurricane Harvey. I had several problems one being I was sold the wrong car. I asked for one that had all the I lost my car after ours flooded during Hurricane Harvey. I had several problems one being I was sold the wrong car. I asked for one that had all the safety features and was not told it did not have a spare tire. They do not listen to the customer just want a quick sales. I had to go back 6 to 7 times to get things straightened out. I would not recommend this dealership to anyone. More

Best Experience with a Dealership We recently had to purchase a new car after ours flooded during Hurricane Harvey. We visited several dealerships, but Kim and Dammy helped set Sterlin We recently had to purchase a new car after ours flooded during Hurricane Harvey. We visited several dealerships, but Kim and Dammy helped set Sterling McCall apart from others we considered. They were friendly, patient, professional and very knowledgeable about our options. We would definitely recommend them! More

Required mantainance Every time I took my car in for service especially oil change either myself or my wife has to wait over 2 hours with appointment. Every time I took my car in for service especially oil change either myself or my wife has to wait over 2 hours with appointment. More

Great experience! It was time to trade in old faithful. 100,000 trouble free miles from our '12 Acura MDX. My wife and I were looking at several vehicles including t It was time to trade in old faithful. 100,000 trouble free miles from our '12 Acura MDX. My wife and I were looking at several vehicles including the Volvo XC 90, Mercedes Benz GLS450 and Audi Q7 3.0t. All of those vehicles went out the window after we looked at the '17 Acura MDX Hybrid Sport Advance model. I searched inventory at several local dealerships who all seemed to have similar inventory. I made an appointment to see the new Acura MDX at a dealership and when I arrived, I asked for(Anonymous) in sales and was informed that there was no one there by that name. I made a mistake and went to the wrong dealership! It turned out NOT to be a mistake when I walked into the showroom at Sterling McCall Acura. I was promptly and curteously greeted by Darrell Babineaux. I informed Darrell of the model and trim we were looking for and he informed us that he had a vehicle for us to see. I was o.k. with any color as long as it was white. We walked out to the lot and looked at a '17 Acura MDX. White/Espresso in color. This seemed to be the right vehicle for us. This is where I met Sales Mgr. Edwin Gonzales. I informed Darrell of where I needed to be price wise and he delivered! The price I received is too low for me to post on this review. Mgrs. Edwin Gonzales and Kim Eddy are straight shooters. They were up front with me from the beginning and gave me the best price on my trade in and on the new vehicle. I met service Mgr. Mario Quiroz where my car is being serviced as I write this post. I will continue to service my new Acura at Sterling McCall for years to come. Lastly I met finance Mgr. Clayton Lewis who went over all the new car offers through Sterling McCall Acura. I was in and out of finance in less than 25 minutes! Sign me up! I called Sterling McCall Acura several times during my new car purchase and was always greeted with a friendly voice and helpful person. (Melissa Bruder) I am overwhelmingly satisfied with Darrell Babineaux and all of the staff at Sterling McCall Acura! More

Acura mdx service Good experience, i am happy with Jay Mendoza. He is so helpful, understand the problem and offer great solution. I will definitely comeback and will l Good experience, i am happy with Jay Mendoza. He is so helpful, understand the problem and offer great solution. I will definitely comeback and will look for Jay. More

Good job My rep was courtious - honest and kept me informed on progress! He also came in under quote - very good! He also arranged me meeting the mechanic My rep was courtious - honest and kept me informed on progress! He also came in under quote - very good! He also arranged me meeting the mechanic and viewing the repairs under the vehichle - something I really appreciated. The mechanic Alphonso was excellent reviewing his work - thank you very much - really!! 10 out of 10 for both gentlemen!! More