Arrowhead Cadillac

A Perfect Car-Buying Experience We worked with Julie and Jim Behncke when we purchased our first Cadillac from Arrowhead's Certified Pre-Owned stock. The car was in immaculate shape, We worked with Julie and Jim Behncke when we purchased our first Cadillac from Arrowhead's Certified Pre-Owned stock. The car was in immaculate shape, and we got a thorough run-through of all the information about the car, warranty options, and service. After making a very satisfactory deal, Julie wrapped it up with a comprehensive orientation on all of the car's systems. Things couldn't have gone better! More

AMAZING THIS IS MY THIRD CADILLAC....LAST TWO FROM ARROWHEAD CADILLAC...COULD NOT BE HAPPIER. FROM SALES TO SERVICE INCLUDING ROADSIDE SERVICE THE BEST THANK THIS IS MY THIRD CADILLAC....LAST TWO FROM ARROWHEAD CADILLAC...COULD NOT BE HAPPIER. FROM SALES TO SERVICE INCLUDING ROADSIDE SERVICE THE BEST THANKS FOR EVERYTHING ARROWHEAD CADILLAC. SALES PERSON BILL NOOJIN COULD NOT HAVE BEEN MORE HELPFUL AND COURTEOUS..THANKS BILL FOR EVERYTHING More

Great people, great price, easiest purchase I ever made. I am 82 years old, bought my first car at 12 years old, and since have purchased more vehicles than I can remember. This purchase of our new 2018 XT5 I am 82 years old, bought my first car at 12 years old, and since have purchased more vehicles than I can remember. This purchase of our new 2018 XT5 at Arrowhead Cadillac was the easiest, most congenial, and equitable deal I ever experienced. Mike, Carlton, Clint and Darcy were so professional, empathetic, knowledgeable, and pleasant it completely obliterates the age-old image of the unscrupulous car salesman. I, most definitely, will go back to Arrowhead Cadillac for my next purchase as well as highly recommend them to all of my friends and relatives. More

New Escalade serviced We are pleased to say we are always taken care of, and super happy with Bill Large in the service department. He is great at keeping our new Escalade We are pleased to say we are always taken care of, and super happy with Bill Large in the service department. He is great at keeping our new Escalade serviced and in tip to shape! Thank you! Mike & Kim K. North Phoenix More

Best Service Ever My wife and I live in San Diego, CA. We had made the decision to purchase a new Cadillac CTS V. Being from Arizona we saw no need to even speak with a My wife and I live in San Diego, CA. We had made the decision to purchase a new Cadillac CTS V. Being from Arizona we saw no need to even speak with a dealer here in California as this is our 5th Cadillac we have purchased from Mr. Mike Martin at Arrowhead Cadillac. I called Mike on Friday, an hour later he called back with a price that could not be beat as I checked online. The next day we drove to Arizona in our 2016 ATS and drove back home in our new CTS V. More

Excellent Customer Service Joe Enzler and Mike Scarfia make you feel like you’re their only customer. Great service that is above and beyond. I’ve been a customer since 2010 and Joe Enzler and Mike Scarfia make you feel like you’re their only customer. Great service that is above and beyond. I’ve been a customer since 2010 and will purchase all my vehicles at Arrowhead Cadillac. More

Easy, classy people to deal with We had been thinking of trading our CTS Coupe for the last 6 months, since we moved from the San Francisco bay are to Phoenix, AZ. We needed a vehicl We had been thinking of trading our CTS Coupe for the last 6 months, since we moved from the San Francisco bay are to Phoenix, AZ. We needed a vehicle that better fit our lifestyle and Arrowhead Cadillac made it very easy to do. Kindness, completeness, no pressure, just a pleasant positive experience. Go buy a car from Arrowhead Cadillac! More

Outstanding Sales and Service Team The Staff at Arrowhead Cadillac makes Cadillac ownership a real pleasure. See Don Arbuckle in Sales and Mike Tenant in Service. They are exceptional The Staff at Arrowhead Cadillac makes Cadillac ownership a real pleasure. See Don Arbuckle in Sales and Mike Tenant in Service. They are exceptional members of the Arrowhead Team and everyone there works to make you comfortable and satisfied. We highly recommend them Pat & Mike Branham Peoria, Arizona More

Wonderful Dealer Christian was an amazing salesman. No pressure, and very knowledgeable. The whole team from sales to service treats you very well at Arrowhead Cadilla Christian was an amazing salesman. No pressure, and very knowledgeable. The whole team from sales to service treats you very well at Arrowhead Cadillac. Thanks More

Worst Dealership in Arizona, hands down. I purchased a new 2016 ATS-V back in February of this year. About 2 weeks later I was hearing a noise coming the driver side. Took it to them twice an I purchased a new 2016 ATS-V back in February of this year. About 2 weeks later I was hearing a noise coming the driver side. Took it to them twice and both times kept saying oh we cant hear the noise its probably nothing or maybe a turbo or water pump. What a bunch of xx. Finally took it a REAL Cadillac dealer where there techs know their cars. Within about 5 minutes they figured out and actually heard the noise and it was my transmission pump. I will NEVER purchase a car or go here for service again. If my transmission had failed while on the freeway because of their negligence This dealership would be in a world of hurt. Do not go here...and another thing that I found extremely upsetting, was the fact that they insulted my fiance to her face and on the phone, when she knows more about cars then any of their techs. Also we had a tire replaced under the extended service plan we had...well here begins problem #2. They apparently don't know how to order the right size tires for their own vehicles so it caused us to have to wait another 3 days without our car. I hope the Manager of this dealership sees this and calls me. I also think a call to the BBB is something I will do as well....you all have been warned!!! More