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Crown Mercedes-Benz Dublin
Dublin, OH
2,217 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday Closed
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 2,217 reviews
December 04, 2017
Far exceeded expectations! Every need was met! What can I say? I was sold on the Mercedes brand (former BMW girl), then I was brought a beautiful C300 with exactly everything Every need was met! What can I say? I was sold on the Mercedes brand (former BMW girl), then I was brought a beautiful C300 with exactly everything I wanted. I couldn't have built it better myself. Not only that, there was NO high pressure, no whispering in the corners (lol!), just a respect for me as a buyer. We also laughed a lot! More
by LiveLoveShop
Employees Worked With
Other Employees :
Ralph Burgess, Ashli McConnell, CJ Sexton, Jeremy Ellis
Helpful December 04, 2017
Amazing customer service Bryan Mosher went above and beyond in his customer service. When I was having a horrible day, he helped make it so much better! The entire Crown fam Bryan Mosher went above and beyond in his customer service. When I was having a horrible day, he helped make it so much better! The entire Crown family is a pleasure to work with and makes you appreciate owning a Mercedes even more. Bryan answered all my questions and helped get my car back to me super quick. More
by a277966
Employees Worked With
Bryan Mosher
December 04, 2017
Attentive, great follow-up! Brian was great in diagnosing and explaining the problem with my vehicle. He was prompt in getting back with me and arranging for a loaner. He was g Brian was great in diagnosing and explaining the problem with my vehicle. He was prompt in getting back with me and arranging for a loaner. He was generous in reconciling the final pricing. Couldn't ask for more!! More
by LiveLoveShop
Employees Worked With
December 03, 2017
Excellent customer service Rachel Van Meter made my new “to me” car buying experience a breeze! She went out of her way to get the car detailed in a timely manner. Thank you Rac Rachel Van Meter made my new “to me” car buying experience a breeze! She went out of her way to get the car detailed in a timely manner. Thank you Rachel! More
by Penny
December 02, 2017
Service C300 Shen Saguisi was very helpful in his communication and knowledge of what was being done with my car. He was ready with my paperwork when I arrived whi Shen Saguisi was very helpful in his communication and knowledge of what was being done with my car. He was ready with my paperwork when I arrived which made the pickup of my car very quick. More
by Rlb4653
Employees Worked With
December 02, 2017
Oil change Bryan Moser did an excellent job. Excellent customer service. Very personable and knowledgeable. Bryan answered all my questions and was very hosp Bryan Moser did an excellent job. Excellent customer service. Very personable and knowledgeable. Bryan answered all my questions and was very hospitable. He's a great representative of Crown. More
by NewCali
Employees Worked With
Bryan Moser
December 02, 2017
Yes, and I have. Brian Tassinari is awesome. They are prompt and the service is finished in a timely manner. I had a loaner car ready and waiting for me. Brian Tassinari is awesome. They are prompt and the service is finished in a timely manner. I had a loaner car ready and waiting for me. More
by Greatness
Employees Worked With
December 01, 2017
Great experince buying our first Benz:) This is our first Mercedes. We had a great experience with Crown Mercedes of Dublin, OH. Konstantin Chumak was our Sales person. He helped us in makin This is our first Mercedes. We had a great experience with Crown Mercedes of Dublin, OH. Konstantin Chumak was our Sales person. He helped us in making decision without putting any pressure. He helped us designing a car for our needs and was able to help with the timing of the arrival of our new car. He helped me with initial set up and activation of systems and garage door opner etc. I would highly recommend both Crown and Konstanstin to all our friends and family. More
by rupa_sanghavi
Employees Worked With
Other Employees :
My apologies. I do not remember name of the other gentlman who hlped with the paperwork etc.
November 30, 2017
Above & Beyond!!! Melisa Greenberg sold me my Mercedes back in March of this year. She continues to reach out to me to make sure that I am enjoying my new vehicle. I am Melisa Greenberg sold me my Mercedes back in March of this year. She continues to reach out to me to make sure that I am enjoying my new vehicle. I am up for my first service and she has gone above and beyond to make sure that everything goes smoothly. Thank you Melisa for your professionalism and continued support. More
by eisenhour2
Employees Worked With
Melisa Greenberg
November 30, 2017
Good experience at this dealership, I got my questions answered and now know what I need to purchase A Mercedes. My sales person walked me through the different model at this dealership, I got my questions answered and now know what I need to purchase A Mercedes. My sales person walked me through the different models and helped me find the right Mercedes for my family. More
by Carfanetic
Employees Worked With
Rachel VanMeter
