Herrin-Gear INFINITI

Service was exelent Service was was a one in a life time experience. I was made to feel like I was the only person that was in the service lounge. I was asked if I needed Service was was a one in a life time experience. I was made to feel like I was the only person that was in the service lounge. I was asked if I needed anything while I was waiting an I was served coffee after I was seated, “what a beautiful experience” More

Warranty Work Samona is always very courteous and attentive. She goes over and beyond to help. They found issues I wasn't even aware of. I appreciate the way I f Samona is always very courteous and attentive. She goes over and beyond to help. They found issues I wasn't even aware of. I appreciate the way I feel like they know me and appreciate my business. I feel like they are always looking out for me. More

Service for Airbag Recall Brought in our vehicle for an Airbag Recall. Was assisted by Samona. She was very courteous and responsive to getting the issue resolved. Great asset Brought in our vehicle for an Airbag Recall. Was assisted by Samona. She was very courteous and responsive to getting the issue resolved. Great asset to the company. More

Samona Gray did a great job keeping me informed. Very energetic. She worked with me to get a jack for the car that wasn't in the trunk when I bought it. Gray did a great job keeping me informed. Very energetic. She worked with me to get a jack for the car that wasn't in the trunk when I bought it. More

30,000 mile fluid exchange Came in on Saturday am for oil and filter change. Was reminded by service advisor that at this milage other services are recommended, transmission fl Came in on Saturday am for oil and filter change. Was reminded by service advisor that at this milage other services are recommended, transmission fluid, differential fluid, coolant, injection cleaning, etc. i do some of my own light maintenance, air filters, wiper blades so i passed on that. So i roamed around kicking tires all over the lot and when i came back it was ready. Good timely service and recommendations. More

Great dealership! We were on a trip and hit a pothole in the road causing my tire to go flat. The service department was closed by the time I reached the dealership, b We were on a trip and hit a pothole in the road causing my tire to go flat. The service department was closed by the time I reached the dealership, but the 2 salesmen standing outside were kind enough to offer me a loner so I could drive to a hotel. More

Good timely service! Took care of my service needs in a timely and professional manner. Explained what was done and what is recommended for next visit. Answered my questi Took care of my service needs in a timely and professional manner. Explained what was done and what is recommended for next visit. Answered my questions. All done with a smile and professionalism. Car was washed and cleaned - appreciated. More

Excellent customer service Samona is great and really wants the service experience to be positive. Quincy is awesome and goes above and beyond to satisfy your every need. Samona is great and really wants the service experience to be positive. Quincy is awesome and goes above and beyond to satisfy your every need. More

10,000 mile service I was very pleased with the service I received. Work was completed in a very timely manner. Tristan Taylor was my service advisor and she was a deli I was very pleased with the service I received. Work was completed in a very timely manner. Tristan Taylor was my service advisor and she was a delight to work with. Tristan was very friendly, courteous and professional, traits which I appreciate very much. Waiting room was also very comfortable. Thank you for a great experience. More

Overall good If I owned a business I would let Samona run it for me. Hardest working person I have observed in a long time. Very friendly and helpful. If anything If I owned a business I would let Samona run it for me. Hardest working person I have observed in a long time. Very friendly and helpful. If anything she needs to slow down. More