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Hempstead Ford Lincoln

Hempstead, NY

4.8
1,963 Reviews
We are a third generation, family owned dealership. We have been doing business at the same location since 1929 We maintain a large inventory of both new and certified pre-owned vehicles. Top rated in customer satisfaction and the only dealership on Long Island to win the "Chairman's Award" for Customer Service. Our central location is convenient to all major arteries, LIRR, airports and Long Island's finest shopping. Our salespersons have a combined tenure of 196 years working at Ford/LINCOLN. We are a proud to be a BBB Accredited Business On behalf of everyone at Hempstead Ford/LINCOLN, we would like to thank you for visiting our website. We offer superior sales and service for our valued customers. We are committed to serving our friends and customers and look forward to hearing from you.
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301 N. Franklin St.

Hempstead, NY

11550

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Showing 1,963 reviews

January 03, 2018

Awsome Evan is the best Lincoln salesman. He was very knowledgeable about my Lincoln. Explained everything to me about the car . Any questions I asked he ans More

by Kathyg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Douglas Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan
Jan 03, 2018 -

Hempstead Ford Lincoln responded

Kathy - Thank you so much for sharing your experience! Enjoy the new Lincoln, and good luck in the new year.

December 29, 2017

JC in the sales/leasing dept JC Crescenzo is by far the most knowledgeable,helpful and nicest sales person I’ve ever dealt with. He went above and beyond to put me in the truck th More

by Lauracal60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JC Crescenzo
Jan 02, 2018 -

Hempstead Ford Lincoln responded

Laura - We're so glad you had a great sales experience with JC! Thank you for this wonderful review, and good luck in the new year.

December 29, 2017

ford explorer John Berto Friendly fair and excellent sales person. delivery was a pleasure and no surprises. He does his job fairly and is straight forward. Knows More

by Explorer purchaser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Berto
Jan 02, 2018 -

Hempstead Ford Lincoln responded

We're so pleased to hear that you had a great sales experience with John! Thank you for this wonderful review, and good luck in the new year.

December 27, 2017

Excellent Customer Service This dealership has the most friendly, welcoming and experienced staff. I just leased my fourth truck and as always the process was quick and easy. More

by Ollie13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Douglas Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2017 -

Hempstead Ford Lincoln responded

Wow, we can't thank you enough for the kind words! We're very grateful for your business, and we look forward to seeing you again.

December 20, 2017

SERVICE Excellent service department , especially my service rep. Charlie could not be more helpful, or easy to deal with. This is one of the big reasons I h More

by jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie and John
Dec 21, 2017 -

Hempstead Ford Lincoln responded

Jim - We're so glad you had a great service experience with Charlie! Thank you for the kind words, and we look forward to seeing you again.

December 20, 2017

So nice so patient and really made my experience amazing. I will send anyone I know to go back there in an instant. Thank you so much. More

by Freestylemj456
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie
Dec 21, 2017 -

Hempstead Ford Lincoln responded

We can't thank you enough for the kind words! We appreciate the generous recommendation, and we look forward to seeing you again.

December 19, 2017

Joy to Deal with the service Dept. I have been dealing with Hempstead ford for several years Charlie Durante is very "Professional".the wait is not bad very clean waiting room and, th More

by Tom Rice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Durante
Dec 19, 2017 -

Hempstead Ford Lincoln responded

Tom - We're so glad to have you as a loyal customer! Thank you for the kind words, and we look forward to seeing you again.

December 16, 2017

Did the right thing. Was not satisfied with the delivery of my new Lincoln truck but I must say Hempstead Ford Lincoln did the right thing. Within 24 hours I received More

by Our Lincoln
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen in Service department
Dec 18, 2017 -

Hempstead Ford Lincoln responded

We're so glad we were able to rectify this situation. Thank you for giving us a chance to make things right, and we look forward to seeing you again.

December 14, 2017

Excellent service. Quick in and out. Real professionals You call to make an appointment. You get your date. Pull up service representatives has your file. Tells you what will happen. Calls you when car read More

by Joejuice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Durante
Dec 15, 2017 -

Hempstead Ford Lincoln responded

We're so glad you had a great service experience with us! Thank you for taking the time to post this review, and we look forward to seeing you again.

December 14, 2017

My service adviser Karen Wunderlich was very helpful. My rating was base on the kindness and knowledge of my service advisor. This repair corrected the problem. Vehicle washed, cleaned and satisfied with More

by EFBAR21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Wunderlich
Dec 15, 2017 -

Hempstead Ford Lincoln responded

Another satisfied customer! Thank you for sharing your experience, and we'll be sure to pass along the kind words to Karen.

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