Giant Recreation World RV of Palm Bay

New customer just looking Elizabeth was the perfect sales associate - not pushy but personable - caring - energetic - and knowledgeable. I didn’t buy - but will choose this com Elizabeth was the perfect sales associate - not pushy but personable - caring - energetic - and knowledgeable. I didn’t buy - but will choose this company when I do decide. The honesty of a family run business and warranty and service are definite selling points as well . More

Very pleasant and easy to deal with. No pressure at all to make a deal. Would highly recommend. Very accommodating and will work around you. and easy to deal with. No pressure at all to make a deal. Would highly recommend. Very accommodating and will work around you. More

Customer Satisfaction. Purchased our first New 17 Forest River Viking Trailer from Giant Rec in Palm Bay. Good experience form beginning to end. Would purchase from them a Purchased our first New 17 Forest River Viking Trailer from Giant Rec in Palm Bay. Good experience form beginning to end. Would purchase from them again. Cudos to Ron, Mike, Paris and Morgan. Thank you for you for a pleasurable purchase experience. More

AMAZING !!!!!! What am amazing group of people . Very friendly and where so much of a help !!!! The family is so very happy with the camper we bought from them !!!!! What am amazing group of people . Very friendly and where so much of a help !!!! The family is so very happy with the camper we bought from them !!!!! More

Very professional staff. We read reviews from a nearby RV competitor after visiting them and the reviewer said go to Giant Recreation World they have more inventory and voiced We read reviews from a nearby RV competitor after visiting them and the reviewer said go to Giant Recreation World they have more inventory and voiced their displeasure with the competitors. We followed their advice and were very pleased to find exactly what we both were looking for from quality to style and size as all mattered to us. Our sales man Javitz was just a pleasure to work with and Ron was very knowledgeable and gave many helpful camping hints for a successful camping future. The finance lady was pitch hitting and did a marvelous job disputes the demands placed on her while working short handed. Thanks for a great experience! More

We purchased our first Forest River Viking Travel Trailer We had a great experience purchasing a New Forest River Viking Travel Trailer. We went in to check them out and ended up purchasing something we had a We had a great experience purchasing a New Forest River Viking Travel Trailer. We went in to check them out and ended up purchasing something we had always wanted! It's beautiful and a huge step up from a pop-up camper trailer we use to have! We are so excited to take it out for a weekend trip! Thanks so much everyone at GRW for making our experience so awesome! More

Warranty replacement of steps on 2017 Phaeton 40AH Arrived at GRW a little before my appointment time and met Kim at her desk. Before we got out to the coach Ben was already there checking the steps. Arrived at GRW a little before my appointment time and met Kim at her desk. Before we got out to the coach Ben was already there checking the steps. The motor was not working and he got a new one installed it, put it through several checks and I was on my way. This all was done in less than 30 minutes. This is my second Tiffin from GRW and the service department is second only to Red Bay itself. With service like this they may even become first over Red Bay. More

Warranty Service They stood by their warranty. It took several visits to determine the problem, but once the problem was determined they set out to correct it. I want They stood by their warranty. It took several visits to determine the problem, but once the problem was determined they set out to correct it. I want to thank Joe McNamara, the manage of the Palm Bay facility (GRW) for stepping in taking charge to solve the issue. He showed he cared. Leadership in management is good for everyone. Also want to mention Kim Smith, in charge of warranty service. She’s always willing to help. More

Overall Good Our experience was good with one exception, dealing with a sales manager. First the salesmen were very knowledgeable and very helpful, even when we to Our experience was good with one exception, dealing with a sales manager. First the salesmen were very knowledgeable and very helpful, even when we toke a long time to look at all options. My wife and I asked to see a sales manager during the negotiations. I have a speech disability so I relied my thoughts to my wife who also interjected her thoughts on pricing. The price wasn't far off but we asked for a little more since we knew what was offered at other dealerships. I felt like $1000 more would be good. At some point the sales manager said he would give me $200 in Service coupons, I asked for $400 , $200 off sticker price and the $200 coupon. After a while he said I'll meet you half way, I said fine. Then when deal was ready to sign he told salesmen it was $100 off and $100 coupon, we never seen him again that night. I never have heard from the man again, I emailed the salesmen, and told them I was unhappy with the sales manager treatment and asked him to email me since I am unable to use the phone he has never reached out to me again. Then when I was taking delivery I had a $50 service coupon, which they give everyone. I said that there should be an extra $100 coupon, so they went and asked the sales manager. He told them that is was an additional $50 only, so $50 they give everyone and $50 more only!!! The man never came up from his office and said anything direct to me. I'm very disappointed with his ethics or lack of. So overall I would rate the dealership highly, except on their sales management hiring decisions!! More

Fourt unit purchased from GRW Palm Bay Great staff led by a great team leader Patrick White as GM. Always going that extra to give a fair deal. I am happy to keep business in Brevard County Great staff led by a great team leader Patrick White as GM. Always going that extra to give a fair deal. I am happy to keep business in Brevard County with GRW of Palm Bay. More