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Windward Ford of Hawaii
Kailua, HI
842 Reviews
Get to Know Us, Your New Ford Dealership Serving Kailua, Honolulu, Mililani, Pearl City and Kaneohe
At Windward Ford of Hawaii, we want your experience to always be positive. From the moment you step inside our showroom and find the latest Ford SuperDuty, Fusion, F-150, Fiesta and Fusion models on display, we're here to help put you behind the wheel of the right new or used vehicle for you. But, we don't consider that the end.
Windward Ford of Hawaii offers a wide range of other services as well, which you'll experience from the moment you choose your next car. For instance, our team of Ford lease and loan specialists make it a priority to help you drive home in the vehicle you've chosen on your terms.
Even after you leave our dealership as a new owner we aim to please by offering comprehensive care via our car service and repair center. Buying or leasing a vehicle from us ensures that you get top-notch maintenance as we use quality certified Ford parts that you can buy, as well. It's just another way we look out for you, and further your connection with your ride.
How can you experience all this? Well, plenty of ways. Windward Ford of Hawaii can be contacted online, or via phone. We also love visitors, so stop in to our showroom in person. We can be found at 725 Kailua Road Kailua, Hawaii. We're happy to continue the conversation, discuss new models, and answer any questions you might have. Our Kailua location is conveniently located near Honolulu, Mililani, Pearl City and Kaneohe.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 842 reviews
June 22, 2018
F 350 super duty Windward ford really knows how to take care of their customers they make you feal at home don come six kept me well informed if I ever need another ne Windward ford really knows how to take care of their customers they make you feal at home don come six kept me well informed if I ever need another new car you can bet I will go to windward ford More
by HROBELLO
Verified CustomerEmployees Worked With
Don Minnis, Don Comeaux, Jonathan Young
Helpful June 22, 2018
Don’t use them Took my car in for regular servicing with no problems and had to take it back a couple of days later because of issues they caused. Took my car in for regular servicing with no problems and had to take it back a couple of days later because of issues they caused. More
by JLKH27
Employees Worked With
Not sure but the service manager was one.
June 22, 2018
Another good deal I always get friendly and welcoming treatment from everyone at Windward Ford, especially Albert Davis. This is the third car I have bought from him, I always get friendly and welcoming treatment from everyone at Windward Ford, especially Albert Davis. This is the third car I have bought from him, and I have been satisfied with each deal. More
by TROPIGAL4HI
Employees Worked With
June 21, 2018
The best Very Fast, and friendly and professional.. they explained all the work that needed to be done. I couldn't ask for a more convenient place to get my wo Very Fast, and friendly and professional.. they explained all the work that needed to be done. I couldn't ask for a more convenient place to get my work done. More
by Jfred
Employees Worked With
Matt, JR Serna
May 05, 2018
Unfriendly, rude and inefficient I hate to leave a bad review but the treatment that I got was unexeptable. The service advisor was unfriendly, rude and abrupt. Immediately questioned I hate to leave a bad review but the treatment that I got was unexeptable. The service advisor was unfriendly, rude and abrupt. Immediately questioned whether my warranty would cover. I went to Honolulu Ford instead and got 5 star treatment! Not sure who the service advisor was but I came in at 10am on Monday the 30th of April. Whoever it was must have been having a bad day. More
by DRNVANRENSBURG
Employees Worked With
I do not recognize anyone from the pics?
August 15, 2017
Service Department - Thank you! I bought my 2016 Edge from Windward Ford and decided to stick with the team here to handle the service aspect throughout the ownership of my vehicle. I bought my 2016 Edge from Windward Ford and decided to stick with the team here to handle the service aspect throughout the ownership of my vehicle. So when I had an issue with the craftsmanship of the dash, I took it in for them to look at it. After two failed attempts, I brought up my concern and frustration with JR Serna. He immediately jumped on the issue and asked to give him and his service team a second chance. After his initial evaluation, he worked really hard with the manufacturer to ensure that the part was in pristine condition before installing - he even honored to replace a failed rear LED tail light assembly at last minute. I'm happy to report that JR met my expectation with the repair and I will continue to return to Windward Ford and trust they will provide to me excellent service to my vehicle. More
by SupahJay
Employees Worked With
JR Serna, Sean George
July 13, 2017
Much Aloha The staff was incredible! Jaris did a great job explaining the features and everyone was very helpful. I would absolutely recommend Windward Ford to m The staff was incredible! Jaris did a great job explaining the features and everyone was very helpful. I would absolutely recommend Windward Ford to my friends. PS I LOVE MY EXPLORER! More
by Blissnc
Employees Worked With
Chris and Don , Jaris Pilayo
June 14, 2017
Great Experience My family was looking for a used car to upgrade to and Windward Ford along with Al helped us with exactly what we wanted. Thanks Al and Christian. My family was looking for a used car to upgrade to and Windward Ford along with Al helped us with exactly what we wanted. Thanks Al and Christian. More
by ScottInEwa
June 06, 2017
Great experience I am a first time car buyer and like everyone I herd the horror stories of dealerships.. but when I came in to Windward Ford they completely changed m I am a first time car buyer and like everyone I herd the horror stories of dealerships.. but when I came in to Windward Ford they completely changed my mind on that. They treated me like a family member and GM Jay Lamping was so helpful and walked me through the process he went above and beyond my expectations and even got me approved As a first time buyer thanks guys! I love my car thanks Jay and Angel and don minis More
by Waikikisurfer777
Employees Worked With
Jay Lamping, Christian Dilullo, Mark Michiels, Don Minnis, Angel Mendias
June 03, 2017
Outstanding service Jaris Pilayo was the first person that greeted me when I walk on to the lot. His professionalism and most importantly his "Aloha" spirit impressed me Jaris Pilayo was the first person that greeted me when I walk on to the lot. His professionalism and most importantly his "Aloha" spirit impressed me; the attitude and the geart deal motivated me to purchase my dream truck, 2017 Raptor, at Windward Ford verses then the other dealerships. I highly recommend you come to see the team at Windward Ford at the gateway of Kailua for all your Ford automotive needs... More
by Romulo52
Employees Worked With
Don Minnis, Angel Mendias, Jaris Pilayo
