Audi Fresno

Excellent customer service personable and professional. Five stars on a 5 star rating scale. Great customer care. I would recommend this service department to friends and family. Great job Shane and staff. Five stars on a 5 star rating scale. Great customer care. I would recommend this service department to friends and family. Great job Shane and staff. More

Great customer service Audi Fresno offers great customer service, our advisor, Shane, was very helpful, curtious & friendly, did everything in the time frame he promised. W Audi Fresno offers great customer service, our advisor, Shane, was very helpful, curtious & friendly, did everything in the time frame he promised. Will definitely recommend to others. More

service if the sales dept was half as good as the service center this was be a # one dealership,unfortunatly the sales dept misses the mark,I have to buy out if the sales dept was half as good as the service center this was be a # one dealership,unfortunatly the sales dept misses the mark,I have to buy out of town because of their attitude. More

Met and exceeded my expectations. Sean Cawthon, our Fresno Audi sales expert was always in touch with me. Since I ordered a car from Audi, there was a long waiting time and lots of mo Sean Cawthon, our Fresno Audi sales expert was always in touch with me. Since I ordered a car from Audi, there was a long waiting time and lots of moving parts. Sean's communication level was greater than I expected as he kept us posted at each and every benchmark. When the car finally arrived at the dealership, Sean was quick to let me know it was here, made special arrangements to get the car, and most importantly, took the time to make sure everything was in order and fully ready for me to take possession of it. He gave great proactive advice about the car and has set the standard for my partnership with Fresno Audi. More

Solid service Shane takes good care of me, the techs always get it right the first time, and they alwas have a loaner for me so there is zero down time. Can't ask f Shane takes good care of me, the techs always get it right the first time, and they alwas have a loaner for me so there is zero down time. Can't ask for more than that. More

Service Guys are always looking out for what the car needs! super friendly, and take the time to tell us what is going on. always a joy to come in. Guys are always looking out for what the car needs! super friendly, and take the time to tell us what is going on. always a joy to come in. More

Pleasantly surprised. Was apprehensive since it was our 1st visit. Hugo was great and explained things. All the staff were friendly and helpful, especially the cashier. Was apprehensive since it was our 1st visit. Hugo was great and explained things. All the staff were friendly and helpful, especially the cashier. Service was done as promised. The car drives great. More

Diagnosis for Suspension Iss ue was Spor On Brought car in 2 weekks ago for recall and an alignment andcwad yold about some bent steering parts which needed to be replaced before alignment coul Brought car in 2 weekks ago for recall and an alignment andcwad yold about some bent steering parts which needed to be replaced before alignment could be performed. After part replacement brought ut back in and service tevh dialed in and car drives straight again. More

Great Service They value your time. They have great customer service. They have friendly staff. Very convinient location and parking. Very nice waiting area and sho They value your time. They have great customer service. They have friendly staff. Very convinient location and parking. Very nice waiting area and show room. . More

Friendly and device oriented Customer sevice was excellent and worked with me on the price. Only issue is that I had a 10 am appointment and had to wait 20 minutes to be seen. Customer sevice was excellent and worked with me on the price. Only issue is that I had a 10 am appointment and had to wait 20 minutes to be seen. Didn’t have enough customer reps to meet their appointments or the scheduling was off. More