Russell & Smith Honda
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,503 reviews
Alex was great! He kept me informed about what was going on with my maintenance check. When it was all finished he even hand dried my car so there wouldn't have water He kept me informed about what was going on with my maintenance check. When it was all finished he even hand dried my car so there wouldn't have water spots. I hope I always have Alex for any maintenance/service I have. Alex is the best! More
Rene was great! Rene took good care of me. He explained the options, and gave me good advice. Expensive. The waiting area was nice, it would have been good to be able Rene took good care of me. He explained the options, and gave me good advice. Expensive. The waiting area was nice, it would have been good to be able to turn off the tv since none of us was watching it and it was distracting. More
Worked me in with no advance notice I had a light come on and it of course made me nervous so I called and they said come on in. They took care of my issue went ahead and did a tire rot I had a light come on and it of course made me nervous so I called and they said come on in. They took care of my issue went ahead and did a tire rotation and oil change while I was there to avoid my need to make a 2nd trip in the near future. Word to the wise....if possible, don't go on Monday, Friday or Saturday, or arrange to drop off vehicle. They are popular and they are crowded. More
Best car buying experience EVER! This was my best car buying experience ever. The sales consultant, Hanson, was very attentive and did everything possible to make me feel comfortabl This was my best car buying experience ever. The sales consultant, Hanson, was very attentive and did everything possible to make me feel comfortable during the visit. Everyone that worked on my purchase listened to my needs and concerns and provided the best options. The entire process was quick and easy. I would definitely recommend Russell and Smith Honda to family and friends. Honda has a great reputation and the people at Russell & Smith Honda do a great job at upholding that reputation. More
Service visit Alex was very helpful. Service was quick and visit pleasant. There was a long line when I first arrived and I was worried I’d be there for a while but Alex was very helpful. Service was quick and visit pleasant. There was a long line when I first arrived and I was worried I’d be there for a while but they got us all in and out fairly quickly More
Oil Change, Tire Rotation, Recall (Back up Camera), Audio Alex was my contact. He was exceptional in every way. Courteous, efficient and very personable. He "went over" the car after it was washed and did a Alex was my contact. He was exceptional in every way. Courteous, efficient and very personable. He "went over" the car after it was washed and did a better job than I have ever done. The car looked spectacular! Thanks Alex for a job well done. You should go far. More
Awesome salesman Muhammad and an awesome team I want to give a shoutout not only to my salesman Muhammad who has personality plus who help me find the perfect car I also want to acknowledge Mr. Am I want to give a shoutout not only to my salesman Muhammad who has personality plus who help me find the perfect car I also want to acknowledge Mr. Ammar the sales manager and Karan in finance. From the time I stepped into the dealership until I finalized the deal in finance everyone was professional, kind and courteous. My son Adrian referred me to Muhammad. If you are looking for a vehicle please go see Muhammad you will walk out with a smile. Lynell More
Mike was really wonderful to work with! I had a fantastic experience at the auto service department. Mike did a wonderful job helping me. The service was done quickly and properly. Would def I had a fantastic experience at the auto service department. Mike did a wonderful job helping me. The service was done quickly and properly. Would definitely recommend! More
Excellent experience! Good recommendations from friends who have dealt with Russel Smith. My experience was also excellent.. Russel Smith has an excellent reputation. I Good recommendations from friends who have dealt with Russel Smith. My experience was also excellent.. Russel Smith has an excellent reputation. I would highly recommend it & their staff to my friends! More
Excellent Very good service and they’re friendly. I would definitely recommend going to this dealership. They had patience with my long process on owning a vehi Very good service and they’re friendly. I would definitely recommend going to this dealership. They had patience with my long process on owning a vehicle. More