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Newport Lexus

Newport Beach, CA

4.9
1,729 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 1,729 reviews

February 06, 2019

Service Beyond Expectation Joey Wilchek is the best Service Representative I have every worked with. Joey is knowledgable, considerate, and extremely helpful. Hie is the reaso More

by easy888
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Feb 06, 2019 -

Newport Lexus responded

We couldn't be more grateful that you took the time to write this review about your last visit with us! We're pleased that Joey took such good care of you and made your experience so quick and painless! It's moments like these that make us so proud. Please never hesitate to let us know if you need anything. We appreciate you so much! Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

February 04, 2019

Lexus I tend to stay away from dealerships normally. Came in to look at an eleven year old Lexus which normally wouldn’t make it to their used showroom beca More

by Windowshoper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo Qureshi
Feb 04, 2019 -

Newport Lexus responded

Thanks for taking the time to share your experience with us! We love having you as a valued customer and we look forward to providing you with this same high-level service for many years to come. Please never hesitate to let us know if you need anything. We appreciate you so much! Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

January 29, 2019

Newport Lexus is amazing! They are always professional, friendly and take care of you! Shooter and Fred in Sales, Matt in Finance and Robert in Service are amazing! Thank you More

by Janine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
"Shooter" Schuetter, Roberto Nunez, Matt Mahjoob, Fred Mahjoob
Jan 30, 2019 -

Newport Lexus responded

Hi Janine, We're so pleased to read your encouraging review! It's a team effort here and we're so pleased to see our team constantly takes great care of you. Thank you so much, and we look forward to doing business with you again in the future. Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

January 24, 2019

The Best Lexus Dealership Is Newport Beach *PLEASE LISTEN* I had one of the best experiences at Newport from the time i walked in until the time I drove off in my new 2019 NX 300... Everyone wa More

by Watsongirlz3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo Qureshi
Jan 24, 2019 -

Newport Lexus responded

We cannot thank you enough for taking the time to share your experience with us! We strive everyday to make the car-buying experience as seamless as possible, and we're so happy to know that Mo was able to do that for you! Feel free to contact us with any questions or comments that you might have in the future! Once again, we appreciate you and your time! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

January 24, 2019

Great experience at Newport Lexus I stopped by Newport Lexus over the weekend, to test drive their certified pre-owned RX350’s, and ended up purchasing a CPO 2017 RX350. I live closer More

by Allison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Tibbetts
Jan 24, 2019 -

Newport Lexus responded

Hi Allison, Your loyalty has not gone unnoticed and we love having you as a member of our Newport Lexus Family! Providing 5-star service is our top priority, which is why we're happy to see you received just that. We’re so glad you were able to find the perfect 2017 RX350 for you! We’d like to once again thank you for your business, and encourage you to visit us again soon! Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

January 15, 2019

Best at Newport Lexus Joey Wilchek is the epitome of excellence! He knows the meaning of customer service with the customer in mind! He goes above and beyond what other s More

by kabint45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Sento, Tony D'Amato
Jan 15, 2019 -

Newport Lexus responded

We want to thank you for taking the time to leave us a positive review. Your support is greatly appreciated! We couldn't be happier to see that Joey went above and beyond to provide you with a quality experience. We look forward to serving you again soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

January 11, 2019

Outstanding Service Joey Wilchek is the best service employee I have ever encountered. He takes care of everything in an extremely professional manner!!. My Lexus is my More

by Susie's Lexus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Jan 11, 2019 -

Newport Lexus responded

Hi Susie, thank you for both this review and your business. Joey is an all-star and is constantly going above and beyond to ensure that our customers receive the world-class service that they deserve. You know you're always welcome to come back to see us anytime you want! Thanks so much again! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

January 10, 2019

Treated like a king I have never dropped my car off at a Lexus dealership to get worked on, but after the amazing service and being treated like royalty I will never take More

by Clubman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Jan 10, 2019 -

Newport Lexus responded

We want to thank you for taking the time to leave us a positive review. Your support is greatly appreciated! Providing 5-star service is our top priority, which is why we're happy to see you received just that. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

December 30, 2018

Purchase of NX300h Overall great experience at Newport Lexus. Salesman, Mo Qureshi, was friendly, straightforward, helpful and transparent when it came to pricing. Purch More

by laursentm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy, Finance Manager, Mo Qureshi
Jan 02, 2019 -

Newport Lexus responded

It was a pleasure to hear that Mo helped make your car-buying experience both enjoyable and easy! We strive to deliver customer satisfaction and are truly proud to know that we could do that for you. We really appreciate your feedback and hope to see you back again soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

December 27, 2018

Excellent service always with Sean service rider and Gary for purchasing any car friendly and very concern always and very helpful and efficient can always cal More

by Carannie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Kalagian, Sean Tafoya
Dec 27, 2018 -

Newport Lexus responded

Thank you for stopping by Newport Lexus and sharing your experience with us! We're glad to have Sean and Gary on our team and are happy to hear that they provided you with the experience you deserve. You know you're always welcome to come back to see us anytime you want! Thanks so much again! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

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