MetroWest Subaru

Fully taken advantage of, very disappointed I’m a single 32 career woman who owns property and has had experience with dealing with large purchases such as a car, but never have I ever felt this I’m a single 32 career woman who owns property and has had experience with dealing with large purchases such as a car, but never have I ever felt this violated before. I never leave reviews but I felt I should leave one so others like myself aren’t taken advantage of. I was lied to about the overall purchase of the car and tricked me into paying 10,000 more than what the car is worth.. Mike gave me a price that I felt comfortable with to lease, they still asked for my 10,000 down payment which I was only planning to use if I bought the car not lease the car. Come to find out after leaving the dealership and reviewing documents with my financial advisor and a retired sales manager they both confirmed I was lied too and taken clear advantage of. A 36,000 car had an agreed price of 34,000 and they said if I lease with the down payment of 12,500 then I could have low car payment of 250. I trusted them (yeah I know now don’t trust cars salesman), but then I noticed the paperwork... on the documents the price stated 39,900 and at the end of it all the overall payments would equal 42,000. They were rude when they were caught lying to me, and I was very disappointed because I thought mike and John were nice to deal with and I thought I could trust them. I was wrong. I’ve been in contact with other Subaru dealerships and so far that same exact car and trim I could get for no more than 30,000 with little money down and similar payment but to OWN not lease. When I explained the situation to each of them two of three finance mangers I spoke with said “so your payments should be what like 50 a month? On a 10,000 mile year lease with that much money down” when I replied with no it’s 290 a month after maintenance fees and If I want to buy the car at the end then I would still have to buy it for 20,000. That didn’t make sense to me and after speaking with more Subaru finance members and sales consultants i felt I needed to make a review on this dealer. I’m just one person, I’m sure others have had good experiences but maybe it was because I was single female with good finances? I don’t know but please be careful if you’re going to this dealer and especially if you’re going to deal with Mike and John. More

New Subaru Metrowest Needed to buy a new car for my wife, wanted an AWD and she wanted good sightlines, clear vision. Extended family have loved their Subaru's for a long Needed to buy a new car for my wife, wanted an AWD and she wanted good sightlines, clear vision. Extended family have loved their Subaru's for a long time, decided it was likely a Forrester or Outback was for us. Took my wife to test drive them in August, Marc S. spent two hours with us on a hot friday afternoon. I did some online inventory research and found some local Outbacks that met our needs, options, trim line and color etc. received quotes from several dealers and presented all to Marc. They had a swap car that was similar and we agreed on a price, all was reasonably straightforward, minimal typical new car bad experience (e.g. pressure, being treated like an idiot, etc.) 2 weeks into the new car my wife and I like it alot. thank you Marc. More

Made buying easy I had a pretty good idea of what I wanted when I arrived and Marc made it easy to make a decision to buy from him and MetroWest. I was thrilled to be I had a pretty good idea of what I wanted when I arrived and Marc made it easy to make a decision to buy from him and MetroWest. I was thrilled to be fully sorted—including financing—in less than two hours. I’ll never love the experience of buying a new car but for the second time, MetroWest Subaru gave me the best possible version. I’ll be back. More

Lessing subaru outback from a great salesman ! Our salesman was Marc Soloway. The leasing processes was simple , no surprises..and no changes in the conditions that we had with him by the phon Our salesman was Marc Soloway. The leasing processes was simple , no surprises..and no changes in the conditions that we had with him by the phone conversation. Marc was knowledgeable and professional , and with patient he made the all process easy, one could see that he was well prepared, he new all answers to our questions. Marc is the kind of a salesman that i would like to work with in the future. It's my pleasure to recommend Marc! More

Great Car, Great service First, the Outback: great car; roomy, sturdy, sprightly, comfortable, hugs the road in wind, isn't fazed by snow. My new 2019 one is even better with First, the Outback: great car; roomy, sturdy, sprightly, comfortable, hugs the road in wind, isn't fazed by snow. My new 2019 one is even better with an improved backup camera, better audio controls and more accurate nav system (although the recorded voice speaks slowly). The dealership: I was so happy with the service over the last three years that when my lease was nearly done, I returned to this dealership to get another Outback...even though I have a dealer only 6.8 miles from my house; yes, I drive 53.6 miles roundtrip to MetroWest; they are that good. Everyone I've encountered has been courteous, helpful, knowledgeable and professional. Finally, Marc Soloway, my salesman for this new car was great. He was polite, informative, thorough, knew the car completely, and didn't play the silly games other car salesmen have tried to play over the 50 years I've owned cars. Just as I was about to drive away with my new car, he even noticed my toll transponder on my old car; removed it and installed it in my new car, saving me lots of time and miles to retrieve it or get a new one. More

Review I purchased a 2019 Outback from Marc Soloway. I found him to be knowledgeable and engaging salesman. He answered all my questions. I’m happy with my e I purchased a 2019 Outback from Marc Soloway. I found him to be knowledgeable and engaging salesman. He answered all my questions. I’m happy with my experience. More

Positive car buying experience! We recently purchased a Forester from MetroWest Subaru and worked with Mike Cerqueira in the process. He was very knowledgeable about the vehicles an We recently purchased a Forester from MetroWest Subaru and worked with Mike Cerqueira in the process. He was very knowledgeable about the vehicles and professional and patient at all times. He had great follow up and made what can many times be a stressful process easy. I highly recommend Mike! More

Great experience at Metrowest Subaru So happy with my new Crosstrek. The purchasing experience was painless and everyone was helpful. Financing was easy, salesman Mark Soloway kept me inf So happy with my new Crosstrek. The purchasing experience was painless and everyone was helpful. Financing was easy, salesman Mark Soloway kept me informed throughout. More

Great experience! Marc was friendly, helpful, and knowledgeable. Would highly recommend for anyone looking for a new Subaru! An easy and convenient experience and very Marc was friendly, helpful, and knowledgeable. Would highly recommend for anyone looking for a new Subaru! An easy and convenient experience and very pleased with my new car. More