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Lancaster Toyota

East Petersburg, PA

4.2
273 Reviews

5270 Manheim Pike

East Petersburg, PA

17520

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Showing 273 reviews

December 17, 2019

Travis went above and beyond to help me and make sure I was kept in the loop the entire time! Thank you for everything I really appreciated it! More

by Butterflyz3204
Recommend Dealer
Yes
Employees Worked With
Travis
Dec 18, 2019 -

Lancaster Toyota responded

We are so appreciative of your post, thank you so much!

December 14, 2019

Quick and easy Kathleen was very helpful and professional. She assisted me with finding the vehicle I wanted for the price I was willing to pay. She had the vehic More

by richardi610
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Flichtman
Dec 16, 2019 -

Lancaster Toyota responded

Thank you, Richard, for the great feedback on your experience with Kathleen. Congratulations on your new vehicle. We always place our customers at the center so that when you leave there is almost no extra work that you need to do from the scheduled maintenance to insurance needs. We want to make sure that every need is met and it is always great to hear when our sales team is able to do that for our customers. We look forward to working with you again during your maintenance appointment.

December 09, 2019

Rick was very accommodating and knowledgeable. He got us the best deal and made it happen for us. Thanks, I’m proud to own my first Toyota! More

by Miriam Murillo
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name, but gal doing paperwork was very efficient.
Dec 10, 2019 -

Lancaster Toyota responded

We pride ourselves on our friendly and knowledgeable staff and are glad to hear that Rick was a big help to you! We hope to see you again, Miriam. Enjoy your first Toyota!

December 05, 2019

I had a great experience at your dealership. Jake was very courteous, thoughtful and very knowledgeable. I would be willing to buy another vehicle from your franchise. More

by Ernie
Recommend Dealer
Yes
Employees Worked With
Jake Mansfield, and finance officer
Dec 06, 2019 -

Lancaster Toyota responded

Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with Jake. Safe driving and we look forward to seeing you again soon!

November 27, 2019

Always get great service. Very friendly and efficient staff. Never have had a bad experience at Lancaster Toyota. Would highly recommend this dealership for sales and or service. More

by mglong73
Recommend Dealer
Yes
Employees Worked With
Gavin G
Dec 02, 2019 -

Lancaster Toyota responded

Thank you for the 5-star review! If there is more we can do for you in the future, please do not hesitate to let us know! Thank you.

November 25, 2019

Service with professional input. I bought my car 15 years ago and want to keep it running, This dealership is doing their best to make this wish come true! More

by jma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Yorty
Nov 26, 2019 -

Lancaster Toyota responded

We're glad we've been able to help you keep your vehicle running! If there's anything we can do for you in the future, just let us know and we'll be happy to help. Thank you for leaving us a positive review!

November 14, 2019

I have been going to this dealership for more than 15 years which speaks to my confidence and appreciation for their honest great service. My latest visit with Holly O , an advisor there who helped gre More

by JEAN P.
Recommend Dealer
Yes
Employees Worked With
Holly O
Nov 15, 2019 -

Lancaster Toyota responded

Jean, we are so thankful for your kind words and positive rating! Thank you! We appreciate your feedback and feel priveleged to work with you over the years. If there's anything else our team can help you with, please let us know!

November 12, 2019

I was referred to Lancaster Toyota by a friend and was not let down. I was surprised and pleased with their quick reaction to help get me the vehicle with the accessories I wanted and acted with outstandi More

by Mac
Recommend Dealer
Yes
Employees Worked With
Aaron G.
Nov 13, 2019 -

Lancaster Toyota responded

We're glad to hear that you and your friend both had a great experience with us! It's our goal to provide 100% customer satisfaction, and we'll do whatever we can to reach that goal. Aaron and the rest of our friendly and professional staff were pleased to have worked with you! Thank you for taking the time to leave us a great review!

November 06, 2019

I had an excellent experience purchasing a 2020 Prius at Lancaster Toyota. Jake Mansfield was my salesperson. He took time to answer all my questions and thoroughly explain the features of the car. He did n More

by Prius fan
Recommend Dealer
Yes
Employees Worked With
Jake Mansfield
Nov 07, 2019 -

Lancaster Toyota responded

Thank you for the great review! We like to keep our customers well informed and are thrilled that Jake did just that with you. Let us know if there is anything else we can do for you! Enjoy your new Prius!

November 05, 2019

From start to finish we had an excellent experience with Aaron and the team at Lancaster Toyota! My husband and I went in last week to test drive 3 vehicles and with each test drive, Aaron was so knowledgea More

by Sanders
Recommend Dealer
Yes
Employees Worked With
Aaron Galmarini and Brad Allen
Nov 06, 2019 -

Lancaster Toyota responded

Thank you for your recommendation and positive feedback about your recent experience with Aaron! Aaron is a great asset to our team and was more than happy to help get you into a new car with a deal that fit into your budget. You can expect the same level of care every time you visit us at Lancaster Toyota. We value your business and look forward to seeing you on your next visit!

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