Lake Chevrolet

Amazing Dealer I originally went into service a problem I knew was bad. My service writer Mackensey was awesome and really understanding. When she knew that the repa I originally went into service a problem I knew was bad. My service writer Mackensey was awesome and really understanding. When she knew that the repair was going to cost me more than the car is worth she passed me over to Zach. Zach was an amazing salesman. He was able to get me more on trade for the car even though I knew it was worthless. He got me into a perfect SUV for my family that was perfectly in our price range. Mike our finance guy was quick and thorough. Couldn't recommend Lake Chevrolet more. More

I got good service ppl were great I will b back I already Be I was treated with respect I didn't have any problems with anybody they explain everything fully to me and prices and they did a really good job I hav I was treated with respect I didn't have any problems with anybody they explain everything fully to me and prices and they did a really good job I haven't been treated like that in a long time keep up the good work Keith was excellent More

Excelente trato al comprar mi nueva Chevy Silverado. Nuestro vendedor Orlando es una excelente persona y le recomendamos a todos a comprar con ellos en Lake Ch trato al comprar mi nueva Chevy Silverado. Nuestro vendedor Orlando es una excelente persona y le recomendamos a todos a comprar con ellos en Lake Chevrolet de Milwaukee More

Courteous and efficient. The woman who waited on me first did not look happy...more annoyed than happy...no energy. I got the impression that she didn't like waiting on people The woman who waited on me first did not look happy...more annoyed than happy...no energy. I got the impression that she didn't like waiting on people. More

Oil change appointment I probably would have gave 5 stars but the service person I interacted with was just good, not great. We started off talking different languages beca I probably would have gave 5 stars but the service person I interacted with was just good, not great. We started off talking different languages because I said I wanted and scheduled for an oil change and he told me they would rotate the tires also. At first I told him I didn't need the tires rotated but he insisted since it was included. I told him I don't think I need them rotated, namely because I didn't purchase them from the dealership (Costco, sorry) and I get free rotations where I purchased them from. I asked him how often do tires need to be rotated, thinking 7500 miles. He said every oil change, which for my vehicle is 5000 miles. So I was thinking this probably is unnecessary (not sure if there is a price difference if I don't get it done) but it is just easier to agree and move on. After the appointment was done a handout was presented to me with the missing/recommended service. One of them was the spark plugs which I did myself at 93000 miles and I informed him of this but it didn't seem like he cared or entered it into the system. I am sure at the next appointment I will be told the same thing. Also it was recommended to replace transfer case fluid. I am pretty sure this was already done by this dealership and asked him about it, thinking he would look up when it was last done. He did not. I asked how often that service needs to be performed hinting, maybe what I said was important to me and he said every 50k miles without looking it up. I don't keep detailed records about all the service performed on this vehicle but I expect the dealership to and it seems this fell short. Not important but also noted, I think the tech overfilled one of my tires because it is 5 psi higher than the other 3 (verified by tire sensor and manually checking). Resolution would be to make sure the service performed is verified for the customer who is asking (discount on the next service appointment wouldn't be bad either). More

Professional service, short wait My service technician was prompt, very polite and took care of my car easily and fast. Very clean pretty interior of your building. thank you. My service technician was prompt, very polite and took care of my car easily and fast. Very clean pretty interior of your building. thank you. More

Happy Customer 😁 So I've been a customer at Lake (formerly Brager) in the past and they never disappoint, I was just browsing inquiring via internet and the Rep. that So I've been a customer at Lake (formerly Brager) in the past and they never disappoint, I was just browsing inquiring via internet and the Rep. that replied to my inquiry was very efficient from start to finish answering all of my questions and concerns. I'd definitely give Mr Haack a call if your in the market for a new vehicle he did a great job as well as the finance managers the whole team made my experience there Great... I 100% recommended this dealership and the new remodel is Beautiful Job well done. More

6 hours for 4 tires Waited 30 minutes for the shuttle to take me home for what I was told a less than 3 hour job. I called back 4 hours later to find out no one even star Waited 30 minutes for the shuttle to take me home for what I was told a less than 3 hour job. I called back 4 hours later to find out no one even started working on my vehicle. Was told after 6 HOURS that my tire replacements were finally finished, but the shuttle would be another hour or so. When I returned, the valve caps hadn’t been replaced, and the tire PSI wasn’t evenly filled on the tires. More