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Arapahoe Hyundai
Centennial, CO
7,603 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 7,603 reviews
November 23, 2019
What a positive experience. Frank Larosa was so helpful. I came at 9pm and drove home with a new Tuscon, these guys stayed late, snowy weather and all and were great. Frank walked though all the components I came at 9pm and drove home with a new Tuscon, these guys stayed late, snowy weather and all and were great. Frank walked though all the components of the car, Leo had great veteran deals and Brian made everything straightforward. More
by mlegg
Employees Worked With
Leo Zombek, Frank La Rosa, Brian Caton
Helpful November 22, 2019
Purchased a new car. Everything went great. Extensive followup, delivered what they promised. Excellent experience! This is the third car purchased from this dealership and the third time i am v Extensive followup, delivered what they promised. Excellent experience! This is the third car purchased from this dealership and the third time i am very pleased. More
by kpilk2
Employees Worked With
Leo Zombek, Frank La Rosa, Trey Smith
November 21, 2019
Service appointment Great experience, Matt does a great job! I’ve always had a positive experience with the service department and would recommend them to others in the Great experience, Matt does a great job! I’ve always had a positive experience with the service department and would recommend them to others in the future. More
by RANCEROGERS
Verified CustomerEmployees Worked With
Matt Kellogg
November 21, 2019
worst car buying experience ever Please do not go to Arapahoe Hyundai. Our salesperson mislead us regards paying for a trailer hitch/installation. The finance person we dealt with app Please do not go to Arapahoe Hyundai. Our salesperson mislead us regards paying for a trailer hitch/installation. The finance person we dealt with apparently lied to us regards the "rules" regarding the $500 financing cash rebate. The sales manager and general manager ignored the letter addressed directly to them with our complaints. More
by Dan
Employees Worked With
Brian Caton
November 21, 2019
More service items were completed in less time than was quo. I didn’t think I would even be able to get in when I expected because when I called, appointments were a few weeks out. I scheduled online and got in I didn’t think I would even be able to get in when I expected because when I called, appointments were a few weeks out. I scheduled online and got in well before that. I came in for 1 recall and an oil change. They did 6 recalls as well as the oil change and did the overall inspection as well. I was done within an hour and a half. More
by MARLON1911
Employees Worked With
Not sure Matt McKean on paperwork
November 21, 2019
Excellwnt setvice The entire service team was excellent and provided great customer service. They were very expedious and saved me money with their available coupons to The entire service team was excellent and provided great customer service. They were very expedious and saved me money with their available coupons to use More
by SPMARK
Employees Worked With
Matt Kellogg
November 20, 2019
Very friendly people and very professional service. My service technician was awesome! Everybody in the shop was very helpful and they turned my car around very quickly. I will definitely be back. My service technician was awesome! Everybody in the shop was very helpful and they turned my car around very quickly. I will definitely be back. More
by Super Dave
Employees Worked With
Matt Kellogg
November 20, 2019
We have a Hyundai Elantra that is at lease end. When inquiries were made as to how to handle the return, Duston fielded the call. We have been loyal Hyundai customers for years and have never been treat inquiries were made as to how to handle the return, Duston fielded the call. We have been loyal Hyundai customers for years and have never been treated at a Hyundai dealer as poorly as we were by this person. He not only was rude and dismissive regarding our questions, he wasn't ever really listening, repeatedly referring to his Tucson inventory when that was completely irrelevant to the discussion. He quoted incorrect numbers and made us feel like we had made wrong choices thus far, belittling as he talked. Once he decided he wasn't going to close a deal over the phone, he abruptly ended his speech and stated he had to "get back to his job" and hung up. When we made a complaint to management, we were equally dissatisfied. David's 1st sentence was "not sure what your complaint is". He goes on to boast about AH having the #1 CSR in Colorado, yadda yadda. If that's the best Hyundai can do in this state, they've got problems. We very easily could have been turned into repeat customers. We could've purchased a new or used car from these guys. At the very least we could have had a friendly transaction that would have netted the dealership excellent future profit from our very low miles off-lease car, with a solid review and recommendation to boot. Guess what's not happening? More
by Myvwisfast
Employees Worked With
David Zinsmeister, Duston Coffey
November 19, 2019
This was my “3rd” lease ! I love the Hyundai automobiles. I love the Arapaho Hyundai dealership. I have always been treated with a lot of respect and I think I have been treated fairly. I hope to someday be I love the Arapaho Hyundai dealership. I have always been treated with a lot of respect and I think I have been treated fairly. I hope to someday be able to purchase a Hyundai and keep it for a very long time. Phillip was very kind and worked very hard to try to get me into my third Hyundai. I thank you for everything you’ve done to help a single woman.…… You are the best! Linda Nichols More
by Merlot01
Employees Worked With
Phillip Porras, Edgar Felix
November 19, 2019
Excellent service Excellent service, Fastest car buying experience i have have ever had. Very friendly dealership. Felt at home, we were asked several times if we wante Excellent service, Fastest car buying experience i have have ever had. Very friendly dealership. Felt at home, we were asked several times if we wanted/ needed anything. More
by HURRELJ
Employees Worked With
Devin Johnson, Edgar Felix
