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Capistrano Mazda

San Juan Capistrano, CA

4.8
1,308 Reviews

32852 Valle Road

San Juan Capistrano, CA

92675

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Showing 1,308 reviews

December 08, 2020

Fantastic experience being helped by Forouz Mohisefat. She was extremely understanding with our needs and accommodated as such. Would come back in a heartbeat to do business again! More

by Rob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forouz Mohisefat
Dec 09, 2020 -

Capistrano Mazda responded

Thank you so much for choosing Capistrano Mazda, Rob! Forouz is fabulous, we're thrilled you had the opportunity to work with her. Congrats on your new purchase, and let us know if we can be of any more assistance! Kate

December 03, 2020

As usual, I was able to easily drop my car off, and get a clear understanding of what to expect. I used the waiting room, where everyone was wearing masks and separated, which made me feel comfortable. I was More

by ENEUWIRTH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Hernandez
Dec 05, 2020 -

Capistrano Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! Kate

December 03, 2020

My CX5 had an "engine" symbol showing. Brought my car in to Cyrena Moreno. She was very friendly and listened to me. Left my car to be checked out. Later got a video from Hector showing me and explaining wh More

by THUERBACH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Arvizu, Cyrena Morena
Dec 05, 2020 -

Capistrano Mazda responded

Thank you, it's great to hear that Cyrena and Hector were able to help you out and provide a pleasant experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you again for choosing Capistrano Mazda! Kate

December 02, 2020

Since I first purchased my CX-30 from Rick to Cyrena taking care of me with Service- Capistrano Mazda has been an incredible experience. They are all about outstanding service and always such a pleasure More

by MICHESHANNON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Katz, Cyrena Morena
Dec 03, 2020 -

Capistrano Mazda responded

We appreciate your business and our team looks forward to serving you again soon! Kate

December 02, 2020

Wonderful buying experience here at CapoMazda. Great customer service, Fourouz was friendly,and knowledgeable about the CX-5 and did not pressure me with additional options. She provided great after sak More

by TINA11RN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Jamshidi, Forouz Mohisefat
Dec 03, 2020 -

Capistrano Mazda responded

Thank you for taking the time to share your thoughts on working with Forouz and AJ. We are glad to hear we delivered such a great experience! Kate

November 26, 2020

I was able to the appointment time I requested. Vehicle was done in a reasonable amount of time. Alex my service representative was friendly and helpful More

by CBAALLEN
Recommend Dealer
Yes
Employees Worked With
Alex Hernandez
Nov 30, 2020 -

Capistrano Mazda responded

Thank you for choosing Capistrano Mazda, your feedback and rating mean a lot to us. We're glad Alex was able to help, and we hope to see you again! Kate

November 25, 2020

Staff was friendly, helpful, service was prompt with good follow-up. Waiting area was comfortable and provided free coffee and soda though I did not use either. More

by debbiejmiller
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena, Alex Hernandez
Nov 25, 2020 -

Capistrano Mazda responded

Debbie, Thanks for sharing your thoughts about your experience working with Alex and Cyrena here at Capistrano Mazda. We appreciate your business and hope to see you again soon! Kate

November 24, 2020

Everything from looking to purchasing the car went fast and efficient. My options were simple and affordable. Thanks Mazda, I love my new car from you. More

by sydsal18
Recommend Dealer
Yes
Employees Worked With
Tom Deering, Rick Katz
Nov 24, 2020 -

Capistrano Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We hope you continue to love your new Mazda! Kate

November 23, 2020

Great dealership! I recently purchased a 2018 Mazda CX-5 and I have been having a great time driving it around. I really liked our salesperson, Rick Katz. He made the whole experience comfortable and becaus More

by Lauryn Proctor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Katz
Nov 23, 2020 -

Capistrano Mazda responded

Thank you, Lauryn, for choosing Capistrano Mazda, your feedback and rating mean a lot to us. We're glad Rick was able to help, and we hope to see you again! Kate

November 23, 2020

Friendly staff.Seems helpful and communicate every step of the way. Flexible payment methods. Waiting areas are clean and comfortable.Servuce crew quite professional. Could do better with the pricing. More

by shauna_rodney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Whitney Bowens, Alex Hernandez
Nov 23, 2020 -

Capistrano Mazda responded

Shauna, Thank you for your business and this review. We're happy to hear Whitney, Alex, and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kate

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