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Volkswagen of Ocala
Ocala, FL
1,442 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,442 reviews
June 30, 2022
I have always found the dealership and especially Danny excellent. Danny is very customer friendly and very professional. excellent. Danny is very customer friendly and very professional. More
by jbechler79
Employees Worked With
Helpful June 30, 2022
Caleb is always great to work with. He makes the full experience easy breezy and enjoyable. He makes the full experience easy breezy and enjoyable. More
by BKEEN_E3
Verified CustomerJune 29, 2022
I dropped off my car Sunday night had a 1030 appointment for a oil change when the store opened they sent me a text and wait in a hour were calling to let me it was done He set me up with a ride and they for a oil change when the store opened they sent me a text and wait in a hour were calling to let me it was done He set me up with a ride and they were at my house in 8 minutes went to the shop was there about 5 minutes and down the road I go. For a women's point of view that was FANTASTIC !!!! More
by joanddi2000
Employees Worked With
Malaun Humbert
June 28, 2022
Wonderful experience, no hassle and family friendly. I knew which vehicle I wanted and was given a respectful deal I was hoping for. No pressure environment and I will return to them for my future purch I knew which vehicle I wanted and was given a respectful deal I was hoping for. No pressure environment and I will return to them for my future purchases. Thank you Carlos for handling our experience. More
by Jkdfighter73
June 27, 2022
We have purchased our last 4 cars from Volkswagen of Ocala. We continue to be happy with the dealership and the service. Ocala. We continue to be happy with the dealership and the service. More
by ldm624
June 27, 2022
The dealership is fantastic, they are so helpful and knowledgeable. Chris Hudson was absolutely the best salesman I ever had the pleasure to help me in getting a wonderful car. I will always go back and knowledgeable. Chris Hudson was absolutely the best salesman I ever had the pleasure to help me in getting a wonderful car. I will always go back and always ask for him. He was so easy going,no pressure and worked so hard to get the deal I asked for. Chris Hudson is your best asset at Volkswagen. Thank you Chris. More
by Lynda & Anthony
June 27, 2022
Shawn was a great salesman. He was very knowledgeable, polite, and funny. I am very happy with my new purchase. Thank you. He was very knowledgeable, polite, and funny. I am very happy with my new purchase. Thank you. More
by sammyjo139
June 26, 2022
Very responsive. Knowledgeable on new and used car market. Negotiations were not typical of a car dealership, in a good way. Knowledgeable on new and used car market. Negotiations were not typical of a car dealership, in a good way. More
by richardjacobbell
June 24, 2022
Wow! I have bought alot of car but Shawn and the VW staff have to be the best experience so far. went in with some numbers and they made it happen! Dealer I have bought alot of car but Shawn and the VW staff have to be the best experience so far. went in with some numbers and they made it happen! Dealership was super clean and very nice. Thanks again! More
by chuckholstein26
