5 Volkswagen Dealers near 18618near 18618

Great Volkswagen service experience. - MLS

Great Volkswagen service experience. Rick kept me updated on how things were progressing. Thanks to Rich Bitto for working on my car.

Was in for inspection, oil change and warranty repair on - DNBEAGLE68

Was in for inspection, oil change and warranty repair on the passenger side door lock. Dropped the vehicle off the night before and was done the next day. Was glad they had the parts in stock.

Awesome Hometown Dealership - BOHAGGY

Bertolet offers great reliable vehicles at very fair market prices. The servicing and sales personnel are second to none. It’s the only place to shop.

Main Points: Odometer error. - Elizabeth

Main Points: Odometer error. Titling issues. Poor customer service. Poor communication. Inaccurate timelines. Short Story: Purchased a new car from Ciocca who made an odometer error during titling (128,882 miles vs actual 128 miles therefore ruining car value). I was given several timelines, none of which were upheld. I always had to initiate communication with Ciocca to obtain status updates except for a single day where I was contacted first (when the corrected Carfax report was issued). It took over a month and numerous phone calls to Ciocca to get them to correct their mistake and have a corrected title and clean Carfax provided. I recommend paying very close attention to ALL paperwork from Ciocca and submitted on your behalf by Ciocca (title, registration, financing, etc). If you identify an issue, I recommend contacting Ciocca frequently to ensure forward progress and involving their corporate management (regional vice president). I do not recommend working with Williamsport manager, Chase Willard; his customer service is nonexistent.