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Great experience! - Jordan C
I had a great experience at Audi Henderson, everyone I dealt with was very friendly and professional! I got a great deal on my new Audi and I was in and out in just a couple of hours. I've purchased many vehicles over the years and this was by far the easiest transaction I've ever had. I look forward to many years of Audi ownership, thank you Audi Henderson!
A real scam - kk21
I leased a car with audi in 2016, originally they didn’t give me the second key and the owner manual saying that they will send it to me (I have it written and signed by both parties). They never sent it to me and when I was turning it in they charged me for those 2 items. I never received a call or anything about them having those 2 items ready to pick up (never really needed them) but I guess they need something that they never gave me. Asking for them for proof that they ever sent me those 2 items or called me about them but they are not able to provide any proof. Long story short: I am showing proof that they didn’t initially give me those 2 items, but they are not able to show me any evidence that they have those 2 items nor sent it to me. I mean if you lose a key and a book, why do you charge the customer. To this day I have the proof, but it is not worth any lawyer, judge or anyone’s time to try to bring a lawsuit against them. Just to make my experience better, the person doing the inspection at the end told he doesn't believe me and I should talk to someone else (a shame I didn’t memorize his name). At the end of the day $200 is not much for me and I am paying them, but their service was horrible and they lost me as a customer. Hope whoever reads this, thinks twice before leasing or buying from Audi
I recently had my Audi serviced at Lithia Audi of Reno. ... - foxtahoe
I recently had my Audi serviced at Lithia Audi of Reno. The dealership worked on the car for a matter of hours and charged $893.37 in “Labor Fees”; the actual parts cost roughly $100 combine. When I spoke with a Service Manager about this he told me that it was “Industry Standard”. This place is a rip-off and they will take advantage of you! I would recommend staying away, I will be!