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#1 Cochran Ford of Allegheny Valley

Natrona Heights, PA

Overview
Reviews
Vehicles
4.5
352 Reviews
Call Dealership (412) 245-4320

110 Rte 908

Natrona Heights, PA

15065

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Showing 352 reviews

March 24, 2026

Paid $6,000 for transmission repair; two months later same issue, now quoting $7,800 again More

by hedymills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
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Mar 25, 2026 -

#1 Cochran Ford of Allegheny Valley responded

Thank you for taking the time to share your concerns with us- we understand how frustrating it can be to face continued difficulties with your vehicle, especially when it comes at a significant financial expenese. Please give us a call directly so that we can have a conversation about your best options to move forward.

March 23, 2026

Quick efficient and on time. These guys don't hide any cost and r very fair. More

by wags823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Martin, Jason Maholic, DJ Hayes, Dalton Orange, Shauna Carnahan
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Mar 28, 2026 -

#1 Cochran Ford of Allegheny Valley responded

It's our pleasure to help- we hope to see you again!

March 23, 2026

Wonderful experience . Great service. Friendly staff.. I would recommend to friends and family. I will continue to use these services. More

by valsura118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fultz, Robert Martin, Jason Maholic, DJ Hayes, Dalton Orange, Shauna Carnahan
Report | Print
Mar 25, 2026 -

#1 Cochran Ford of Allegheny Valley responded

Thank you for recommending us! We're happy to help, and look forward to seeing you again.

March 23, 2026

The salesman Timothy James Erwin was amazing, he knew exactly what I need and was very knowledgeable. Robert Stanley Martin back in finance was quick and simple, very good at his job. The manager Patrick More

by Mike Erwin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Erwin, Patrick Macyntire, Robert Martin
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Mar 25, 2026 -

#1 Cochran Ford of Allegheny Valley responded

Thank you for recommending our team! We'll be sure to pass along your praise. We appreciate you choosing to work with us, and hope you're enjoying your new car!

March 21, 2026

They are always helpful and pleasant to work with. They answer all my dumb questions. More

by Msk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Jackson
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Mar 25, 2026 -

#1 Cochran Ford of Allegheny Valley responded

It's our pleasure to help keep you running smoothly! Thank you for making us your service home.

March 20, 2026

They didn’t put a screw on all the way which could had cause me in a car accident More

by sydneyfolks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shauna Carnahan
Report | Print
Mar 25, 2026 -

#1 Cochran Ford of Allegheny Valley responded

Thank you for bringing your experience to our attention- safety is our utmost priority. We would like the opportunity to review your repair and take the necessary action to resolve, but are unable to look up your repair order with the information provided here. Please give us a call directly or email us with details about your visit and best contact information at feedback@cochran.com. We look forward to reaching a resolution together.

March 19, 2026

Always very professional and friendly. Always receive prompt service and answers for every question ins timely manner More

by emmaher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fultz, Jason Maholic
Report | Print
Mar 25, 2026 -

#1 Cochran Ford of Allegheny Valley responded

Thank you for making us your service home- we look forward to welcoming you back for your next visit!

March 19, 2026

Good customer service. Happy with my visit. An error was made on my bill and corrected immediately when I brought to their attention! More

by rlgtag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndsay Busard
Report | Print
Mar 25, 2026 -

#1 Cochran Ford of Allegheny Valley responded

Thank you for sharing your experience with us! We're happy to help, and hope to see you again.

March 16, 2026

Clean and very pleasant staff. I was satisfied of the work done and the time it took to finish it. More

by deborahk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Bettie
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Mar 25, 2026 -

#1 Cochran Ford of Allegheny Valley responded

Thank you for choosing to work with us- we hope to see you again!

March 14, 2026

No communication skills what so ever. Left multiple messages without hearing back. I was told car was ready and still had to wait on papwrwork that they said was done. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Fultz
Report | Print
Mar 14, 2026 -

#1 Cochran Ford of Allegheny Valley responded

Thank you for bringing your experience to our attention- we are sorry to hear it did not meet our standards for excellence. We apologize for the delay you experienced and any inconvenience it caused. Please feel free to reach out to us at feedback@cochran.com with details and best contact information- we hope for the opportunity to reach a positive resolution together.

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