1st Honda Simi Valley

Quick and inexpensive Forget about Jiffy Lube, have your automobile serviced here. First Honda was very congenial and responsive to my time frame. Follow up was impeccable, Forget about Jiffy Lube, have your automobile serviced here. First Honda was very congenial and responsive to my time frame. Follow up was impeccable, precise and completed in the time frame they predicted. More

Friendly, courteous service and no pressure Brad and the other employee I interacted with were both friendly and courteous. I really appreciated that Brad took the time to go over the different Brad and the other employee I interacted with were both friendly and courteous. I really appreciated that Brad took the time to go over the different maintenance items I need to address, how urgent each one is and what they will cost. He did not make me feel pressured or exaggerate about how severe any of the problems were. Also, the technician was able to solve a small problem with a stuck compartment and my car was serviced faster than estimated. I would recommend calling rather than using the online system to make a service appointment to make sure the parts and time slot are really available because I did have some trouble in that regard. It was only a minor inconvenience though and overall I am extremely pleased with this dealership. The service I had performed was for an airbag recall so I can't really comment on the quality of the work. More

awsone experience What an honest and professional experience. The staff was great. Fast and friendly. I definitely appreciated it. What a home town feel. I will be back What an honest and professional experience. The staff was great. Fast and friendly. I definitely appreciated it. What a home town feel. I will be back soon. More

Excellent Service Albert Rodriguez did an excellent job servicing us and is very courteous and helpful. I recommend him as a great dealer. Explained everything to hel Albert Rodriguez did an excellent job servicing us and is very courteous and helpful. I recommend him as a great dealer. Explained everything to help make a choice. Service at Honda was very excellent. More

Irresponsible and Inconsiderate I drove in from Lake Elsinore (113 mi away) to see and very likely to buy a used car I saw advertised. I had already spoken to three different repres I drove in from Lake Elsinore (113 mi away) to see and very likely to buy a used car I saw advertised. I had already spoken to three different representatives from their "BDC Group" over a period of one month. They all told me the car was ready and invited me to visit in person to test drive the car and place my offer. So I did, I drove in with my wife only to find out the advertised car wouldn't start. The car was in service for electrical issues, and was waiting for parts that were in back-order. I don't understand why in the world everyone in the whole First Auto Group doesn't know the status of the cars. I don't understand why I was invited to see the car when it is clear for over a month, that it was in service due to the nation-wide shortage of replacement parts for the Honda Airbag Recall. It was very irresponsible and inconsiderate of these people, and I will never ever recommend this place to anyone. More

Great Honda Dealer! My wife's lease on her Honda Civic was coming up for renewal and we purchased it from another dealer. We went to 1st Honda because it was close to our My wife's lease on her Honda Civic was coming up for renewal and we purchased it from another dealer. We went to 1st Honda because it was close to our home. We met Bobby who is a senior sales person and he was very pleasant and informative. We test drove a few Civic models and ended up with a Civic EX-L model. Prior to going to this dealer we test drove a new style Toyota Corolla S. The new style Corolla is much better than in the past, especially the S model but the Honda Civic came out on top. More power, better mileage, better and smoother drive. While we test drove a Civic at 1st Honda my cell phone slipped out of my pocket in the back seat. After driving the new Civic home we tracked the lost cell phone with an app on my iPad and found out that it was at the dealership. We went back and one of the sales people call Bobby on his cell phone and he came back to the dealership to find the car that my phone was in. Bottom line is that this Honda dealer is great. Good selection, great service and good deals as well. I would definitely recommend them. Mark M / Simi Valley More

Albert was very helpful I went to First Honda because I had a mileage alert on my lease. I knew I was reaching my limit, so my husband and I talked about that it might be tim I went to First Honda because I had a mileage alert on my lease. I knew I was reaching my limit, so my husband and I talked about that it might be time to get an upgrade and maybe even make a purchase. Albert was the guy who helped us when I got my lease car, and he was also the one helping us find the right car to purchase. More

service experience The whole team at first Honda treat you like family. And the most important aspect of their business is communication. We've purchased 5 Hondas from t The whole team at first Honda treat you like family. And the most important aspect of their business is communication. We've purchased 5 Hondas from them. That should speak for itself. William Shannon More

Bad experience I was at your dealership today to look at the 2015 Honda Accord after visited several dealerships. I talked to your sales person Charles Freeman who t I was at your dealership today to look at the 2015 Honda Accord after visited several dealerships. I talked to your sales person Charles Freeman who told us that he would sell us the car for a certain amount - we asked for a little less than what is being offer on Mr. Urizar's email to me. We also showed him proof of what the dealership in Pasadena agreed to sell the car for. We accepted his offer and were ready to start the process when his manager and him came back and said they maybe can do it for a higher amount that what was agreed upon. I had told him at the beginning of the process that I was serious in getting the car today and that I didn't have time to play these number games. I also told him that we are in the market to get another car for my younger son in the near future and that we would like to support our local business. Anyway, your sales team did not honor our agreement and we were extremely disappointed because they could have gotten our business today and future sales from all our friends in Simi and Moorpark. More

Loved Michael and Ryan This was our second purchased at 1st Honda. The first time we purchased a KIA Rondo and then we recently purchased a 2008 Honda CRV. Michael and Ryan This was our second purchased at 1st Honda. The first time we purchased a KIA Rondo and then we recently purchased a 2008 Honda CRV. Michael and Ryan went so far above and beyond to get us a great deal and great financing. They were extremely professional and made us feel at home and not pressured. We would highly recommend Michael and Ryan to everyone. More