24 Ford of Easton

120,000 miles maintenance service Took a tad too long to check in and check out! Customized plan! Think when you have a “big check up,” BSF should throw in a free car wash. Took a tad too long to check in and check out! Customized plan! Think when you have a “big check up,” BSF should throw in a free car wash. More

Friendly and enthusiastic Tyler was very nice and seemed to be really enjoying his job.the rest of the staff we met were also quite friendly.The actual time to buy a car moved Tyler was very nice and seemed to be really enjoying his job.the rest of the staff we met were also quite friendly.The actual time to buy a car moved along rather quickly, but chatting about Bruins playoffs and redsox kept us visiting on a raining afternoon. More

Factory code retrieval Service time and costs were clearly explained before work began. After the code was retrieved the service advisor made certain the code functioned pro Service time and costs were clearly explained before work began. After the code was retrieved the service advisor made certain the code functioned properly and demonstrated how to operate the door lock with the code. More

Faulty bearing I had a humming noise in front left wheel and another ford service said there were no issues That the tires were scalloped and that was the reason fo I had a humming noise in front left wheel and another ford service said there were no issues That the tires were scalloped and that was the reason for the humming noise I took it to bay state ford and they immediately diagnosed the problem as a possible bearing issue They took the truck immediately and corrects the faulty bearing I had my truck back in 2 days Excellent experience Thank you Baystate Ford Great job More

Always pleasant and knowledgable I have been leasing a Ford Explorer since 2004, and have been going back every time to lease a newer one with Chuck. You have a great employee there. I have been leasing a Ford Explorer since 2004, and have been going back every time to lease a newer one with Chuck. You have a great employee there. He is always professional and pleasant. More

They are straight and to the point, no negotiation Good overall experience, I feel they could’ve detailed the outside of the truck i purchaced better, there are some spots that needed to be hit with a Good overall experience, I feel they could’ve detailed the outside of the truck i purchaced better, there are some spots that needed to be hit with a polisher to get some staining off, but no big deal. I would recommend this dealership. More

Quick & painless Fast and easy ! made getting work done on my car as painless as possible . Very personable staff I enjoyed getting my car serviced at bay state ford s Fast and easy ! made getting work done on my car as painless as possible . Very personable staff I enjoyed getting my car serviced at bay state ford stop by was a pleasure More

New team great to deal with Easy to deal with understood my issues had issues before but once I found out about new manager I knew I would be taken care of in timely manner and w Easy to deal with understood my issues had issues before but once I found out about new manager I knew I would be taken care of in timely manner and was More

Helpful Called a couple of times with updates on my service and checked with me prior to complete the work. Double checked on the engine light that I had seen Called a couple of times with updates on my service and checked with me prior to complete the work. Double checked on the engine light that I had seen at drop off. More

So easy. Couldn’t have been easier. It was pleasure working with Baystate for a third time. I would highly recommend and I’ll definitely be back. Couldn’t have been easier. It was pleasure working with Baystate for a third time. I would highly recommend and I’ll definitely be back. More