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495 Chrysler Jeep Dodge Ram
Lowell, MA
663 Reviews
We are a family owned and operated business where our main goal is to provide a great purchase experience for all departments not only in the sale of a new or preowned vehicle, but in the maintenance and parts departments as well.
My goal is 100% satisfaction and will remain my goal for as long as 495 Chrysler Jeep Dodge Ram remains in the Lowell area.
I promise that if you have any issues I am available at anytime and I am in the store every day.
You can call me direct at 978.454.1400 and speak with me personally.
Tony
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 AM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 663 reviews
August 15, 2026
Do not ever lease a vehicle from this dealership. At least one and I took extremely good care of it just like I took good care of the two that at least prior to that one. I was talked into buying an At least one and I took extremely good care of it just like I took good care of the two that at least prior to that one. I was talked into buying an extra insurance plan for a small amount a month that if there were any small scratches or dings or anything like that, it would be covered. My car was three years old when I turned it in and there was nothing wrong with it. I cleaned it and checked it and cared for it constantly to make sure that it stayed looking great because I loved my jeep. When I returned it, I was hit with a $2000 bill that they have been chasing me for for over a year, telling me that I owed them for over normal wear and tear to the vehicle and a set of tires. They are harassing me and calling me from the credit bureau that 495 and Ally Financial has sent me to I am now ended up being forced to pay so much a month for something that I did not do so when you’re thinking of leasing a car from a dealership like this that you think is a very popular one that sells a lot of cars really look at the reviews and see how many people ended up happy. I would never ever ever ever lease or buy a vehicle from 495 Lowell and I will tell anybody that I come across and people that have already bought please don’t there’s an 85% chance that you will end up extremely unhappy. More
by Knhogan
Employees Worked With
Do not remember salesman’s name
August 07, 2026
i had bill as my salesman when buying my first car myself and he made the process super easy was extremely attentive cared about the customer and went above and beyond to make me happy with my new wheels, i and he made the process super easy was extremely attentive cared about the customer and went above and beyond to make me happy with my new wheels, i cant thank shah and bill at 495 enough and of course anyone who worked on or had a part in getting my car ready for delivery!! More
by alexis fox
July 14, 2026
This was one of the easiest experiences at a dealer I have had and great friendly service have had and great friendly service More
by mphelan
Employees Worked With
June 24, 2026
Very nice dealership I have ever seen I got the good deal for my 2026 Dodge Durango and the staff is very friendly specially the sales man and the finance manager I would recommend to the people if you want for my 2026 Dodge Durango and the staff is very friendly specially the sales man and the finance manager I would recommend to the people if you want the good deal then. Come to this place they are super nice Thanks More
by sagarkamboj8585
Employees Worked With
June 18, 2026
Bill is the man. I highly recommend visiting 495 and asking for Bill. You won’t be disappointed. I highly recommend visiting 495 and asking for Bill. You won’t be disappointed. More
by TS
Employees Worked With
June 18, 2026
Eddie was a professional from the start. One of the best car buying experiences I’ve had over the last 25 years. One of the best car buying experiences I’ve had over the last 25 years. More
by Snowokunski5
Employees Worked With
June 13, 2026
Dealer was very on top of my service Made sure I was aware of my appointment answered my questions took me in earlier than expected My car was done quickly and was washed Excellent service all around in aware of my appointment answered my questions took me in earlier than expected My car was done quickly and was washed Excellent service all around including the girl that greeted me when arriving to the professionalism of the girl at the cashier window More
by Eddie
Employees Worked With
Not sure if names
