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495 Chrysler Jeep Dodge Ram
Lowell, MA
668 Reviews
We are a family owned and operated business where our main goal is to provide a great purchase experience for all departments not only in the sale of a new or preowned vehicle, but in the maintenance and parts departments as well.
My goal is 100% satisfaction and will remain my goal for as long as 495 Chrysler Jeep Dodge Ram remains in the Lowell area.
I promise that if you have any issues I am available at anytime and I am in the store every day.
You can call me direct at 978.454.1400 and speak with me personally.
Tony
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 AM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 668 reviews
November 27, 2021
Service is extremely poor would rather have my Computer IT neighbor work on my Jeep. No Customer service, take money but don't fix issues, not willing to fix or work with you on broken parts, Sales team gr IT neighbor work on my Jeep. No Customer service, take money but don't fix issues, not willing to fix or work with you on broken parts, Sales team great service team could not be worse. BIG RED FLAG HERE More
by BrokenNewCar
Employees Worked With
November 18, 2021
Polite, on time service. Easy to schedule service at time we wanted.. Honest. We had scheduled tire rotation and they told us the wear was even, tread was good for another 5000 Miles. Then get new tires in s we wanted.. Honest. We had scheduled tire rotation and they told us the wear was even, tread was good for another 5000 Miles. Then get new tires in spring. So rotation not needed. More
by My name
Employees Worked With
Service department
November 18, 2021
The staff is pleasant and the work is always done in a timely fashion. I have never had any problems with any work I have had done at this dealership. Will always have my work done here and would and have timely fashion. I have never had any problems with any work I have had done at this dealership. Will always have my work done here and would and have recommended it. More
by Marybethmarcouillier
Employees Worked With
Not sure if the names but it was the service department. They were all great.
November 15, 2021
James was a tremendous help! Friendly and kept me in the loop throughout the process loop throughout the process More
by rroderick17
October 30, 2021
I’ve bought 4 vehicles from this dealership and have always been happy with service until this last time. 1 1/2 hours for an oil change and having to ask a salesman to check the status of my vehicle was always been happy with service until this last time. 1 1/2 hours for an oil change and having to ask a salesman to check the status of my vehicle was a little ridiculous. More
by Rgibson11
Employees Worked With
Sam Cruz, Phil Prieur
October 28, 2021
Great service and friendly staff. Clean business and good hours offered. Quality work and on time. hours offered. Quality work and on time. More
by Roberta
Employees Worked With
October 27, 2021
I waited for a scheduled oil change appt. They had it done in less than an hour. 495 CDJR is a very professional dealership in my opinion. done in less than an hour. 495 CDJR is a very professional dealership in my opinion. More
by JKS
October 14, 2021
Honesty, integrity, and professionalism. That’s what I expected and that’s what they delivered! The process throughout was stress free, coupled with good old fashion up front “proactive” forthright negoti expected and that’s what they delivered! The process throughout was stress free, coupled with good old fashion up front “proactive” forthright negotiation. Thank you Bill! More
by robert.rocco
Employees Worked With
