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495 Chrysler Jeep Dodge Ram
Lowell, MA
633 Reviews
We are a family owned and operated business where our main goal is to provide a great purchase experience for all departments not only in the sale of a new or preowned vehicle, but in the maintenance and parts departments as well.
My goal is 100% satisfaction and will remain my goal for as long as 495 Chrysler Jeep Dodge Ram remains in the Lowell area.
I promise that if you have any issues I am available at anytime and I am in the store every day.
You can call me direct at 978.454.1400 and speak with me personally.
Tony
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 AM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 211 service reviews
December 23, 2025
They got my car in early and diagnosed the problem. They dealt with the extended warranty company and got the issue fixed. They dealt with the extended warranty company and got the issue fixed. More
by cesarz
Employees Worked With
December 15, 2025
They go above and beyond for their customers, while provide a fantastic waiting area with snacks and beverages. They keep you updated throughout your wait and get you out as fast as they got you in! Th provide a fantastic waiting area with snacks and beverages. They keep you updated throughout your wait and get you out as fast as they got you in! This is top notch customer service! Will not buy or service cars anywhere else! They do not disappoint! More
by Nicole Veno
October 10, 2025
For as long as if I've been there and brought my vehicle there they've always been good quick fast easy with repairs and service there they've always been good quick fast easy with repairs and service More
by Cabrawler8
Employees Worked With
June 18, 2025
Great help as always! I drive out of my way to return here due to the ease and treatment I receive when I bring my vehicle in! They are fast, courteous and informative in I drive out of my way to return here due to the ease and treatment I receive when I bring my vehicle in! They are fast, courteous and informative in communication and fast! More
by Mwojick73
Employees Worked With
Cody
February 28, 2025
Very fair original lease then purchase. This dealership is a long way from my residence, but it is well worth the drive. On two occasions I went for diagnosis of engine light, knowing that This dealership is a long way from my residence, but it is well worth the drive. On two occasions I went for diagnosis of engine light, knowing that I would have to come back again for the repair. However, on both days I was offered an immediate repair and did not have to return. Staff and facilities are second to none. More
by P.S. Downing
February 27, 2025
Yet again, I had a great experience with the helpful and friendly service department at 495 Chrysler Jeep Dodge Ram in Lowell, MA. And a big shout-out to service advisor Mike Glover who is always so kind, p friendly service department at 495 Chrysler Jeep Dodge Ram in Lowell, MA. And a big shout-out to service advisor Mike Glover who is always so kind, professional, and makes the process smooth while bringing great energy! Thanks again Mike! More
by Jleszkiewicz
Employees Worked With
Mike Glover
February 20, 2025
Have been a customer with this dealership since the late nineties. Even though they have had new faces come and go since then, they have still kept their customer satisfaction business model. nineties. Even though they have had new faces come and go since then, they have still kept their customer satisfaction business model. More
by Rolling Stone
Employees Worked With
N/A
January 24, 2025
Everyone I encountered was super nice! The waiting area was clean, well-stocked and comfy. They got me in and out in no time…I’m really glad I chose this dealership! The waiting area was clean, well-stocked and comfy. They got me in and out in no time…I’m really glad I chose this dealership! More
by Slavoie78
Employees Worked With
I don’t recall his name 😔
