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495 Chrysler Jeep Dodge Ram

Lowell, MA

Overview
Employees
Reviews
4.8
654 Reviews
We are a family owned and operated business where our main goal is to provide a great purchase experience for all departments not only in the sale of a new or preowned vehicle, but in the maintenance and parts departments as well. My goal is 100% satisfaction and will remain my goal for as long as 495 Chrysler Jeep Dodge Ram remains in the Lowell area. I promise that if you have any issues I am available at anytime and I am in the store every day. You can call me direct at 978.454.1400 and speak with me personally. Tony
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732 Rogers Street

Lowell, MA

01852

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Showing 223 service reviews

June 13, 2026

Dealer was very on top of my service Made sure I was aware of my appointment answered my questions took me in earlier than expected My car was done quickly and was washed Excellent service all around in More

by Eddie
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Not sure if names
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Jun 13, 2026 -

495 Chrysler Jeep Dodge Ram responded

Thank you for recognizing our team's efforts at 495 Chrysler Jeep Dodge Ram. We appreciate your detailed feedback and are glad the service met your expectations.

June 07, 2026

Excellent work, done right the first time. Scheduling and drop off is easy and the car was delivered when promised. More

by Bill M
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Christopher Poor
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Jun 07, 2026 -

495 Chrysler Jeep Dodge Ram responded

Thank you for recognizing our team's work and the ease of scheduling at 495 Chrysler Jeep Dodge Ram. We appreciate your feedback.

May 20, 2026

Since 2021 I’ve had a very good experience at Jeep 495 . . well organized, punctual, friendly staff and great waiting room More

by Louisesandrews
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Recommend Dealer
Yes
Employees Worked With
Ray
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May 20, 2026 -

495 Chrysler Jeep Dodge Ram responded

Thank you for sharing your positive experience with 495 Chrysler Jeep Dodge Ram. We appreciate your feedback about our organization and staff. Please reach out if you have any concerns you'd like to discuss further.

April 22, 2026

The Service department at 495 goes above and beyond to make sure out fleet is kept in top shape. More

by Kevin B
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Recommend Dealer
Yes
Employees Worked With
Liane Otero
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April 15, 2026

Great, friendly, and timely service. Expert insight. Comfortable and clean waiting area. Will visit again. More

by Fkhalil65
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Recommend Dealer
Yes
Employees Worked With
Service
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April 08, 2026

Excellent service, done right the first time, delivered when promised with no problems. Would highly recommend them. More

by Bill M
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Christopher Poor
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March 31, 2026

I brought my Wrangler JL into 495 Jeep to have a mix of routine servicing plus some "could you look into this odd thing?" inspections. I had Ray as my service advisor, and he's worked with me on previous More

by brett35
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Ray Arocho (Service Dept)
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Mar 31, 2026 -

495 Chrysler Jeep Dodge Ram responded

Thank you for sharing your experience with our service team at 495 Chrysler Jeep Dodge Ram. We're glad the tailored maintenance plan fits your Wrangler JL's offroad use. We appreciate your loyalty since 2022 and look forward to continuing to support your Jeep.

January 22, 2026

Quick appointment and all service done quickly and professionally. Service manager was very helpful and professional More

by Kenhunt6
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Recommend Dealer
Yes
Employees Worked With
Shahriar Ghandchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2026 -

495 Chrysler Jeep Dodge Ram responded

Thank you for your 5 star review and your positive feedback.

January 16, 2026

I’ve purchased two vehicles from 495 and have done all my service there. The team is quick, efficient and friendly. More

by crobson
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Shahriar Ghandchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2026 -

495 Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words and continued trust in us! We're thrilled to hear about your positive experiences with both vehicle purchases and servicing. Our team takes pride in being quick, efficient, and friendly, and it's wonderful to know we've met your expectations. We look forward to serving you again in the future!

January 15, 2026

495 Jeep makes it so easy . .. from texting my service writer Ray, to setting up my service appointment it all great! They have a large, comfortable and always well stocked wa More

by brian.wall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Arocho
Report | Print
Jan 26, 2026 -

495 Chrysler Jeep Dodge Ram responded

Thank you for your fantastic feedback! We're delighted to hear that Ray and our team made the process seamless for you. It's great to know you enjoyed our comfortable and well-stocked waiting room. Your recommendation means a lot to us, and we look forward to continuing to provide you with excellent service!

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