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495 Chrysler Jeep Dodge Ram
Lowell, MA
649 Reviews
We are a family owned and operated business where our main goal is to provide a great purchase experience for all departments not only in the sale of a new or preowned vehicle, but in the maintenance and parts departments as well.
My goal is 100% satisfaction and will remain my goal for as long as 495 Chrysler Jeep Dodge Ram remains in the Lowell area.
I promise that if you have any issues I am available at anytime and I am in the store every day.
You can call me direct at 978.454.1400 and speak with me personally.
Tony
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 AM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 220 service reviews
March 31, 2026
I brought my Wrangler JL into 495 Jeep to have a mix of routine servicing plus some "could you look into this odd thing?" inspections. I had Ray as my service advisor, and he's worked with me on previous routine servicing plus some "could you look into this odd thing?" inspections. I had Ray as my service advisor, and he's worked with me on previous visits as well. I work from home but also like to go offroading in my Jeep, so it has relatively low mileage for its age but where some of those miles are awfully rough. Ray does a great job of taking that into account to come up with a service schedule that makes sense for my specific uses and needs and keep the Jeep running smoothly. He's also great with keeping me informed with the how the work is going and answering any questions that I have. I've brought my Jeep to 495 Jeep since I bought it back in 2022, and I've always received excellent service from them. More
by brett35
Employees Worked With
Ray Arocho (Service Dept)
January 22, 2026
Quick appointment and all service done quickly and professionally. Service manager was very helpful and professional professionally. Service manager was very helpful and professional More
by Kenhunt6
Employees Worked With
January 16, 2026
I’ve purchased two vehicles from 495 and have done all my service there. The team is quick, efficient and friendly. service there. The team is quick, efficient and friendly. More
by crobson
Employees Worked With
January 15, 2026
495 Jeep makes it so easy . .. from texting my service writer Ray, to setting up my service appointment it all great! They have a large, comfortable and always well stocked wa .. from texting my service writer Ray, to setting up my service appointment it all great! They have a large, comfortable and always well stocked waiting room! I would highly recommend this Service Department. More
by brian.wall
Employees Worked With
Ray Arocho
January 08, 2026
Can’t be happier, the work done on my Hellcat was exceptional. My service rep was professional and friendly. Great work! exceptional. My service rep was professional and friendly. Great work! More
by brianjudge777
Employees Worked With
December 23, 2025
They got my car in early and diagnosed the problem. They dealt with the extended warranty company and got the issue fixed. They dealt with the extended warranty company and got the issue fixed. More
by cesarz
Employees Worked With
