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495 Chrysler Jeep Dodge Ram - Service Center

Lowell, MA

4.5
183 Reviews

183 Reviews of 495 Chrysler Jeep Dodge Ram - Service Center

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January 25, 2022

Quick, convenient, easy access. Always the best place to get my jeep serviced and annual inspection More

by Long time Benz owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept
January 19, 2022

I purchased my Chrysler at this dealership in 2015 and each time I have had required service or emergency repair as was this week's appointment I was greeted politely and promptly. My questions regardin More

by js508446
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, service writer
January 12, 2022

My car was taken in on scheduled time. The service was performed and I was all set to go. More

by smaxim
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Flynn
January 11, 2022

Got a next day appointment for 40,000 mile maintenance work on my 2016 Jeep Wrangler. Drive-thru drop- off was very quick and easy. Service tech called me about work proposed and again when my Jeep was re More

by Dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service tech
December 31, 2021

They know your time is valuable so when you schedule an appointment they abide by it. More

by Ted
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Flynn
December 22, 2021

Easy to schedule appointment, got my vehicle in right on time, and the work completed in under an hour. More

by GaryA
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle in Service
December 15, 2021

The dealership was fantastic! The inventory was awesome with so many nice Jeeps to choose from! The service technicians were outstanding! More

by bhesse4497
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Prieur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2021 -

bhesse4497 responded

The dealership was awesome from the drive through for service and the way they went right to work on my vehicle. While I was waiting, I was able to check the new and pre-owned inventory and it looked great. Thanks again to all of the employees for their hard work. Merry Christmas to all!

Dec 17, 2021 -

bhesse4497 responded

IT’s me, Brian Hesse!

November 28, 2021

Easy to make a convenient appointment and work is always done quickly and efficiently which I appreciate. More

by ccheney1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I dont recall
November 26, 2021

Service is extremely poor would rather have my Computer IT neighbor work on my Jeep. No Customer service, take money but don't fix issues, not willing to fix or work with you on broken parts, Sales team gr More

by BrokenNewCar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
ike Twombly
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2021

The staff is pleasant and the work is always done in a timely fashion. I have never had any problems with any work I have had done at this dealership. Will always have my work done here and would and have More

by Marybethmarcouillier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure if the names but it was the service department. They were all great.
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