495 Chrysler Jeep Dodge Ram - Service Center
Lowell, MA
183 Reviews of 495 Chrysler Jeep Dodge Ram - Service Center
I purchased my Chrysler at this dealership in 2015 and each time I have had required service or emergency repair as was this week's appointment I was greeted politely and promptly. My questions regardin each time I have had required service or emergency repair as was this week's appointment I was greeted politely and promptly. My questions regarding the repair were answered and I left the vehicle (undriveable) at the dealer for repair to be completed the next day. I was pleasantly surprised to receive a call from the service manager that the repair had been completed the same day I brought my car there. This effort took place despite several service writers and mechanics absent due to Covid. Excellent service! More
Got a next day appointment for 40,000 mile maintenance work on my 2016 Jeep Wrangler. Drive-thru drop- off was very quick and easy. Service tech called me about work proposed and again when my Jeep was re work on my 2016 Jeep Wrangler. Drive-thru drop- off was very quick and easy. Service tech called me about work proposed and again when my Jeep was ready for pick up. Everyone was courteous and helpful. More
The dealership was fantastic! The inventory was awesome with so many nice Jeeps to choose from! The service technicians were outstanding! with so many nice Jeeps to choose from! The service technicians were outstanding! More
Service is extremely poor would rather have my Computer IT neighbor work on my Jeep. No Customer service, take money but don't fix issues, not willing to fix or work with you on broken parts, Sales team gr IT neighbor work on my Jeep. No Customer service, take money but don't fix issues, not willing to fix or work with you on broken parts, Sales team great service team could not be worse. BIG RED FLAG HERE More
The staff is pleasant and the work is always done in a timely fashion. I have never had any problems with any work I have had done at this dealership. Will always have my work done here and would and have timely fashion. I have never had any problems with any work I have had done at this dealership. Will always have my work done here and would and have recommended it. More