495 Chrysler Jeep Dodge Ram - Service Center

All the people I talked to were very nice they understood what I wanted to have done. Yes I would go back to this dealer. what I wanted to have done. Yes I would go back to this dealer. More

I'm owner of the new RAM TRX, I had some issues related warranty concerns and had some back and forth. 495 has put the customer satisfaction on top of their priorities and resolved my issue, this extremel warranty concerns and had some back and forth. 495 has put the customer satisfaction on top of their priorities and resolved my issue, this extremely valuable and I look forward continuing working with them! Thanks Lionel and 495 team! More

They have very poor customer service the service manger didn't want to fix my truck when it was damaged while at the service department I asked if I had to get an attorney he laughed and said that's a loa didn't want to fix my truck when it was damaged while at the service department I asked if I had to get an attorney he laughed and said that's a load of bull crap you know how many times we've heard that and laughed about it I've been dealing with them on many occasions one when I bought my charger there in 2018 I would bring it back for the AC every couple months and they would charge me $100 and it's still not fixed and they tried saying the part is discontinued when it's not it's just the part number is superseded which means they just changed the last two numbers and I've been dealing with this issue and it's still not fixed and the paint is peeling on my truck and bubbling in dealing with them since April my truck had under 15000 miles on it when it went in and it's been going back and forth for 4 months they finally fix the paint but now I have other issues my windows scratched which they did fix and they scratch again and this last time they put 338 miles on my truck and dented my bumper and refuse to fix my bumper and when I brought it to the attention of the owner of the dealership he basically said he doesn't want to deal with it and wants me to pay for half of it and called me a piece of xxxx nice customer service More

Went in for oil change, tire rotation and air pressure issue with one of my tires. After inspection they came to me in the waiting room to tell me what they found-what needed to be done and time frame to issue with one of my tires. After inspection they came to me in the waiting room to tell me what they found-what needed to be done and time frame to do it in. I appreciated the courtesy More

My vehicle has been brought there twice and none of the work was done that was supposed to be done the car is still the same and I'm talking like $1,500 later they absolutely suck! I'm not done I'm going t work was done that was supposed to be done the car is still the same and I'm talking like $1,500 later they absolutely suck! I'm not done I'm going to go to the media with this problem More

We have bought over eight cars here! Best of best! More

Cassandra provided professional, prompt, and cheerful service. Safety check, oil change, tire rotation, and State inspection took just over one hour. Waiting room was clean and fully stocked with bever service. Safety check, oil change, tire rotation, and State inspection took just over one hour. Waiting room was clean and fully stocked with beverages. Online reservation was easy. Overall a very positive experience ... More

Clean place, friendly, efficient Nice place to count in Clean place, friendly, efficient Nice place to count in that is nearby. Generally have good experiences at 495 Jeep. We service our 3 vehicles her Clean place, friendly, efficient Nice place to count in that is nearby. Generally have good experiences at 495 Jeep. We service our 3 vehicles here. More

495 CDJR The employees are very friendly and professional. I love the drive in service bay. The newly purchased vehicle lot is a great feature. Once you purchase a vehicle it is placed in a spec professional. I love the drive in service bay. The newly purchased vehicle lot is a great feature. Once you purchase a vehicle it is placed in a special lot, keeping it away from any damage that may happen in a regular lot. The waiting area is clean and relaxing. I highly recommend this dealership. More