Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
495 Mazda
Lowell, MA
3,066 Reviews
For one of the best selections of Mazda vehicles around, visit 495 Mazda. 495 Mazda is on the Tewksbury Lowell line There has never been a better time to own a New Mazda as many of the models are setting the standards as to what an automobile should be. Always stylish, efficient and fun-to-drive, a Mazda vehicle means reliability and quality for years to come. If you have ever owned one, you know exactly what we are talking about For those that are not too familiar with Mazda, feel free to stop on in and meet with one of our Specialists today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,066 reviews
December 30, 2024
Performing good customer service seems to be central to every employee at 495 Mazda. It's so important to me, I wouldn't shop anywhere else. every employee at 495 Mazda. It's so important to me, I wouldn't shop anywhere else. More
by mlahaj675
Verified CustomerEmployees Worked With
Natasha- Service Manager.
December 29, 2024
The brakes are extremely loose when driving. Had to take a long road trip day after maintenance work was done, and in several instances had to press pedal with the full force of my leg. Will nee Had to take a long road trip day after maintenance work was done, and in several instances had to press pedal with the full force of my leg. Will need them adjusted when I return. More
by redgrrrl
Employees Worked With
None of the above
December 29, 2024
Sales team is very reliable . They can get cars quickly and in the color of your liking. They can get cars quickly and in the color of your liking. More
by SKLQUINCY
December 28, 2024
Fast and easy purchase process. Dealer looked for ways to reduce price to beat MSRP without haggling, and looked out for our best interest. had the car within a day of purchase de Dealer looked for ways to reduce price to beat MSRP without haggling, and looked out for our best interest. had the car within a day of purchase decision. Would definitely buy from them again! More
by DANIEL.DESJARDIN
Employees Worked With
December 28, 2024
I was having battery issues with my car and called up this Mazda to see if they could help. I was visiting from out of state and asked if they could squeeze me in so I could make it back home. They were this Mazda to see if they could help. I was visiting from out of state and asked if they could squeeze me in so I could make it back home. They were able to fit me and and solve the issue. They were kind, communicated well, and efficient. More
by jdstarace
Employees Worked With
December 26, 2024
Dealer was fair in the assessment of what I believe was a warranty issue. They did not charge for diagnostics however they also found no issues with the vehicle just based on the lack of fault codes. The sym warranty issue. They did not charge for diagnostics however they also found no issues with the vehicle just based on the lack of fault codes. The symptoms of the issue is evident (coolant won’t go up to operating temperature verified by the gauge and obd reader) yet they could not do anything about it. I have a feeling if the car was not under warranty they would have quoted me on the repairs. Overall, quick and professional service and I understand their limitations in this matter. More
by Kadam
Employees Worked With
Do not remember the name
December 26, 2024
Friendly, courteous, prompt, attention to every detail. Excellent at keeping you informed on the progress of repairs. I don't think I've ever had a dealership experience this positive. Excellent at keeping you informed on the progress of repairs. I don't think I've ever had a dealership experience this positive. More
by rrebholz
December 25, 2024
Friendly, quality, always a pleasure to work with. Had a great experience as always thanks Had a great experience as always thanks More
by nmilley1
