495 Mazda

They were extremely kind and helpful at this dealership, very great service every time we come here. very great service every time we come here. More

Alex did amazing job. He did all the paper work AB’s answered all the questions. He did all the paper work AB’s answered all the questions. More

I had my car in for a transmission replacement and they didn't reinstall the lower front splash guard. This was subsequently discovered by another Mazda dealer and I had to pay $235 to have it replaced. Th didn't reinstall the lower front splash guard. This was subsequently discovered by another Mazda dealer and I had to pay $235 to have it replaced. This dealership has otherwise been good. More

Emily was very responsive and communicated regular stays updates. The video review was helpful in unsustainable the work. Very pleased. updates. The video review was helpful in unsustainable the work. Very pleased. More

They were able to get me in and out quickly even with additional repairs. 2.5 hours was very fast. I love the amenities. Staff very courteous. Easy to get work done and wait there. additional repairs. 2.5 hours was very fast. I love the amenities. Staff very courteous. Easy to get work done and wait there. More

Didnt’t get a video link after the servicing. This is the second time in a row not receiving the link for the video, how to ensure that everything has done what it was supposed to be done in a re This is the second time in a row not receiving the link for the video, how to ensure that everything has done what it was supposed to be done in a regular car servicing. I notified the person but i was told that everything is done. Please work on that. More

Normally I would rate this as a 5 star locale, but I’m knocking off a star because scheduling an appointment with them on the phone was such a challenge that I was researching other Mazda dealerships and knocking off a star because scheduling an appointment with them on the phone was such a challenge that I was researching other Mazda dealerships and service options in my area. I needed a major mileage service and wasn’t sure how long I would be waiting for work to be done. My phone calls either went to an unanswered phone, or a voice mailbox that nobody monitored. I called off and on, various times of the day for over a month until I finally spoke with a living human. More

Quick and easy. Nice lobby to wait in and there's free drinks and coffee! Nice lobby to wait in and there's free drinks and coffee! More

Current management is a step up from 2019. 3 years ago I swore from setting my foot there ever again, and my rating would have been a 1 star. It is now a place where I can go to for routine 3 years ago I swore from setting my foot there ever again, and my rating would have been a 1 star. It is now a place where I can go to for routine maintenance, tire balance, etc. But the diagnostics of a randomly occurring problem - that doesn't seem to be their cup of tea. I took my car there after an engine stall in slow traffic. I got a perfunctory routine check and was told everything is fine. Once at home, i got a much more detailed analysis and sensible advice from Grok. More

Very good dealership. Excellent customer service and support. Both sales and service. They take care of their customers. Highly recommended. Excellent customer service and support. Both sales and service. They take care of their customers. Highly recommended. More