495 Mazda

I was scheduled to come back to have service completed that was under warranty. My car went into the shop and then I was told 45 minutes later that the part was not ordered and I would have to wait until that was under warranty. My car went into the shop and then I was told 45 minutes later that the part was not ordered and I would have to wait until it comes in to reschedule. How do you schedule a service and not order the part. This was a waste of time for me. I left the dealership in the same amount of time it was scheduled to fix the part. More

Great experience ! Arrived for my scheduled service appointment at 8AM . My advisor was very courteous , knowledgeable , and efficient. I was on my way to breakfast at 8:15. The end result is that m appointment at 8AM . My advisor was very courteous , knowledgeable , and efficient. I was on my way to breakfast at 8:15. The end result is that my oil change, tire rotation and state inspection were completed in a timely manner. I will return ! More

The best Dodge service department I have ever been too. Staff was super friendly and helpful. They seemed to really care and I will definitely be bringing my vehicle back for any service needs. Staff was super friendly and helpful. They seemed to really care and I will definitely be bringing my vehicle back for any service needs. More

Yesterday I had my oil change and tires rotate. It was in less than an hour. I always have a great experience with 495 Mazda. Everyone I’ve met that works for 495 has bee awesome. less than an hour. I always have a great experience with 495 Mazda. Everyone I’ve met that works for 495 has bee awesome. More

The people that I met when I first came in to look for vehicles were super nice and welcoming. And the way that they kept calling to check in with how I was doing, and after I brought the vehicle home was vehicles were super nice and welcoming. And the way that they kept calling to check in with how I was doing, and after I brought the vehicle home was very nice. More

On Thursday, August 13th my engine light went on. I called the dealership and spoke with Pat. She said I could come by and have them check to see what code needed to be fixed. She got me an appointment called the dealership and spoke with Pat. She said I could come by and have them check to see what code needed to be fixed. She got me an appointment for the following Wednesday. They found the problem and had to order the part. They were very helpful and willing to do whatever it took to get it fixed. More

Service was fine. Took more time than my last visit but that could be due to Covid precautions. I’m hoping when my lease is up in 5 months I can roll into another Jeep Compass lease. that could be due to Covid precautions. I’m hoping when my lease is up in 5 months I can roll into another Jeep Compass lease. More

Overall, the service went well.Scheduling the service Overall, the service went well. Scheduling the service was not as easy as it should have been. A loaner car was not available, which is very hel Overall, the service went well. Scheduling the service was not as easy as it should have been. A loaner car was not available, which is very helpful and has been available in past service visits. More

Very difficult w making an appointment for Service. No one answered phone, lines busy, left message and no one called back. Finally after many attempts, got thru and associate said just come in at 1 on da one answered phone, lines busy, left message and no one called back. Finally after many attempts, got thru and associate said just come in at 1 on day I wanted. More

I had an appointment for an oil change/Tire rotation and when I got there my name was nowhere to be found on any day but thankfully whoever was helping me got me right in but ended up taking almost 2 hours. when I got there my name was nowhere to be found on any day but thankfully whoever was helping me got me right in but ended up taking almost 2 hours. The people working there were fantastic just seemed to be some organizational issues.. More